Traffic Dispatcher - Full Time - Competitive Salary + Great Benefits.
A quick look at the role.
The role will effectively support the day-to-day operations of the Depot through successful allocation of vehicles to ensure best-in-class service delivery.
The role will also ensure all Health and Safety standards are maintained and that environmental and O Licence compliance is upheld.
In addition to transport activities, the role will allow hands-on involvement in Employee Engagement, continuous improvement projects, and addressing productivity and quality of service provision.
A well-organised individual with a personable disposition is essential, with admin & call handling experience desirable.
Why it’s an opportunity not to be wasted.
The successful candidate will need to work as part of a team, with a wide variety of daily duties (a few examples listed below):
* Managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
* Managing driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
* Performing administrative duties including input of pay and bonus onto the company systems, as well as accurate input of disposal information.
* Proactive vehicle management, including liaison with fleet, safe vehicle operations, wheel security, and monitoring vehicle gross weights.
* Supervising vehicle availability on a daily basis ensuring that drivers have completed their checks in accordance with company policy.
* Contributing towards ongoing cost control, actively seeking to improve efficiency and reduce operating costs (e.g., running and analysing Depot reports).
* Ensuring all administrative tasks associated with the Dispatch office are completed, including time sheets, tachograph records, payroll records, holiday rotas, and resolution of QLS.
Here’s what we require:
* Strong knowledge of the local area.
* Exceptional communication skills with the ability to communicate in writing, one-on-one, and via phone with all levels including management, team members, and internal/external customers.
* Ability to plan, organise, and prioritise effectively.
* Experience of working to strict deadlines in a time-critical environment.
* A willingness to adapt and develop skill sets and knowledge as determined by the role/business.
* Computer literate – comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it, or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives, and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers, and stakeholders, which is why you’ll find us championing diversity, equity, and inclusion at every turn.
And here’s why you’ll love it at Biffa.
* Competitive salary
* Ongoing career development, training, and coaching – because if you don’t grow, we don’t grow.
* Generous pension scheme.
* Medical and dental scheme.
* Retail and leisure discounts.
* Holiday and travel discounts.
* Bike to work scheme.
* Plus, much more……
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