Receptionist Overview The role of Country Club Receptionist is a key position and the primary focus of the role is to deliver excellent guest service. By welcoming our guests in a warm and friendly manner and ensuring they have an outstanding stay, you will contribute to an overall exceptional experience from arrival to departure. As a Country Club Receptionist you will deal with all requests in a professional and efficient manner. The role also includes cash handling and credit card transactions as well as taking reservations and answering the call enquiries. Receptionist Key Attributes Be a Team player Passionate about delivering service to the highest standards Have a positive attitude Have a pleasant telephone manner Have immaculate personal presentation Have excellent communication and IT skills Experience using Opera or a similar PMS is desirable but not essential as extensive training will be provided. Due to our rural location you will need your own transport At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.