Since 1931, Security Monitoring Centres (SMC) has positioned itself at the forefront of security monitoring with the continual promise of keeping people safe across the UK and Ireland. We pride ourselves in delivering exceptional service to hundreds of thousands of customers, ranging from monitoring life safety systems, Telecare, Intruder, Fire, CCTV monitoring, Remote Concierge Services and the provision of service management software.
As part of the global API Group, we join a family of organisations including Chubb Fire & Security, where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
SALARY: Upto £35K for the right candidate
* Free Onsite Parking
* Cycle to Work Scheme
* Company Pension Scheme
* Life Assurance (4 x Salary)
* A Central Benefits Platform offering a wide variety discounts
* Employee Scholarship Programme
* Bravo scheme: Incentivising high achieving employees
* Ongoing training & development
Security Monitoring Centre now has an opportunity for aSystems Support Engineerin Nottingham.The main goal of this role is to assist in ensuring technical systems support and configuration activities are carried out accurately and to a high standard.
Job Description
Responsibilities
- Providing a point of escalation for internal tickets, answering telephone and email queries from other parts of the business.
- Day-to-day maintenance of the company IT systems.
- Stock control.
- Installation, configuration and maintenance of Windows PCs and servers.
- Liaising with third party suppliers and supporting internal projects.
- Creation and maintenance of department documentation.
- Participation in on-call rota on a one-in-four basis outside of working hours, for which an additional allowance is paid. You will be provided with a company laptop and mobile phone for the purpose, which you will be expected to maintain.
- Assisting the IT Manager in his duties as required.
Qualifications
Qualifications/ Experience/ Knowledge:
- Demonstrable 2nd and 3rd line experience
- Windows Server
- Powershell
- Microsoft 365
- Virtualisation and SAN
- Backup and DR solutions, especially Veeam
- TCP/IP networking
Beneficial
- Industry-recognised qualifications, such as MCSA, CCNA, CompTIA (verifiable certificates to be provided)
- Cisco routing/switching
- Cisco/Fortinet firewalls and VPN
- SQL
Additional Information
Being an experienced and time-served professional, you are expected to exhibit a high degree of attention to detail, and a methodical approach to your work. You must be approachable and collaborative, with strong written and verbal communication skills, and a passion for continuous improvement.
A full driving licence and your own transport are required, as you may be required to attend site in the event of a major outage or catastrophe.
Although this is not a hybrid role, there will be the opportunity to work from home at the IT Manager's discretion, after completion of probation.
Hours - Monday to Friday, 8.30am to 5pm, with 1 hour break - 37.5 hours per week.
We welcome applications from Infrastructure Engineer, IT Support Engineers who live within a commutable distance of Nottingham, Derby, Grantham, Loughborough
#J-18808-Ljbffr