Customer Service Operative – Durham – Up to £38,000 + Van & Fuel Card
Are you a skilled tradesperson with a passion for delivering excellent customer service? We are looking for a Customer Service Operative to join a leading housebuilder, providing high-quality remedial works across new home developments in Durham.
The Role:
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Carry out a variety of remedial works in customers' homes, ensuring a high standard of workmanship.
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Represent the company professionally while dealing with customer queries and service requests.
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Work independently, using initiative to assess and complete tasks efficiently.
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Ensure compliance with health & safety regulations across all work activities.
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Occasionally assist with inspections, scope of works, and coordination of trades.
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Be available for occasional out-of-hours emergency work.
What We’re Looking For:
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Recognised trade qualification and experience in a customer-facing role.
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Multi-skilled background with proficiency in carpentry, tiling, decorating, or plumbing.
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Strong problem-solving skills and the ability to adapt to different situations.
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Excellent communication skills and a professional, customer-focused approach.
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A full UK driving licence (company vehicle provided).
What’s on Offer?
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Competitive salary of up to £38,000.
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Company van & fuel card provided.
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Company uniform supplied.
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Career development opportunities within a reputable business