Commercial Operations Specialist Commercial Operations Specialist Role Overview Our client is looking for a dynamic Commercial Operations Specialist with a strong background in freight forwarding and a keen commercial mindset. In this pivotal role, you will manage freight operations while actively supporting business development and sales initiatives. Commercial Operations Specialist Key Responsibilities Oversee sea freight import and export operations with efficiency and precision. Support and drive commercial sales efforts to fuel business growth. Manage import customs clearance processes. Coordinate seamlessly with clients, suppliers, and internal teams to ensure smooth freight operations. Utilise and maintain in-house forwarding software (experience with Multifreight is a plus). Ensure compliance with all shipping regulations and company policies. Deliver exceptional customer service and foster strong client relationships. Work collaboratively with the team to refine and enhance office operations. Commercial Operations Specialist Skills & Experience Required Minimum 3 years of experience in sea freight operations (LCL & FCL, both import and export). Additional experience in other trade lanes, such as air freight, is an advantage. Strong knowledge of import customs clearance procedures. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams). Familiarity with CNS & Destin8 systems. Excellent numerical, literacy, and communication skills. Strong attention to detail and outstanding organisational abilities. A team player with the ability to contribute to office growth and development. This role is an exciting opportunity for a driven professional to take ownership of a key position in a growing business. If you’re ready to make an impact, we’d love to hear from you Commercial Operations Specialist