Job summary Cumbria Health is seeking a reliable and professional Bank Driver to join our Kendal team, providing essential transport support for medical personnel delivering out-of-hours patient care. This flexible role involves covering shifts on an as-needed basis, including evenings, nights, weekends, bank holidays, and during staff absences such as sickness or annual leave. The position offers a unique opportunity to contribute to patient care by ensuring clinicians can reach those in need safely and efficiently. Why Work with Us? At Cumbria Health, we value our team and offer a supportive, inclusive work environment. Benefits of working with us include: A flexible work-life balance Access to high-quality training and professional development opportunities. The chance to make a real difference in your community by supporting essential healthcare services. Closing Date: 31 March 2025 Interview date: TBC Take the opportunity to join a dynamic team where your contributions directly enhance patient outcomes across the region. Apply today Main duties of the job Safely driving medical professionals to patient locations during out-of-hours services. Conducting pre- and post-shift vehicle checks, maintaining readiness, and ensuring all equipment is operational. Communicating effectively with team members, including clinicians, control room staff, and team leaders. Adhering to high standards of confidentiality, data protection, and Cumbria Health's organisational values. Supporting the clinician during visits, which may include assisting with equipment or acting as a chaperone. Operating in varied conditions across Cumbria, utilising 4x4 vehicles for reliability in all weather. About us Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC). We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing. Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events. Listen to your heart. Have the work life balance you'd love. Date posted 18 March 2025 Pay scheme Other Salary £12.21 to £14.10 an hour dependent upon shift being worked Contract Bank Working pattern Part-time, Flexible working Reference number B0554-25-0037 Job locations Westmorland General Hospital Burton Road Kendal LA9 7RG Job description Job responsibilities This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here. 1. Ensure you are fit to drive and meet all driver authorisation requirements throughout your employment. In line with the DVLAs guidance for drivers 70 and over Cumbria Health will require any applicant who meets this criteria to undergo a driver medical/sight test (DVLA Standard) as part of the recruitment process. 2. Read and be fully aware of the content of the Driver Handbook. 3. Maintain full responsibility for the vehicle, contents and passengers whilst on duty. 4. Ensure all technology is fully functioning and fully charged at the start of shift regularly checking the items are stored safely, charged and updated where necessary. 5. Carry out thorough pre-shift checks, equipment checks and restock if required. 6. Assist in the set-up of the clinical rooms at the beginning of shift if required. You may also be required to check the rooms at the end of shift and ensure Cumbria Health equipment has been returned to store. 7. Drive the doctor, nurse practitioner or nurse to home visits, meeting the needs of patients in the out-of-hours period. 8. Ensure the rules of the road are followed, utilising all available vehicle and TomTom systems, to ensure safe driving is maintained throughout. 9. During shift answer and make calls to the control room by various communication methods, always remember the legal position whilst driving. 10. Assist in completing patient contact forms where applicable for control and doctor, nurse practitioner or nurse in the event of technology failure. 11. Assist the clinician as and when necessary including assisting with equipment, chaperoning (as per policy), communications with control. 12. Alerting Emergency Services in the event of an emergency, following guidance from the clinician. 13. Monitor the prescription pad for the vehicle following the Cumbria Health Prescription guidance. You may also be required to assist in the topping up and management of printer prescriptions following guidance. 14. Assist in the transfer, countersigning and transport of Controlled Drugs. 15. Ensure effective handover with the oncoming shift (incl. driving colleagues, clinicians and control room supervisor). 16. Carry out post-shift checks and restock if required. 17. Follow up Left Equipment when not required for visits. 18. Ensure clear and concise communications with your Team Leader are maintained through various communication methods including where appropriate the site communications log. 19. During shift, after consultation with the control room Supervisor, travel and work across the County wherever and whenever needed to meet the demands of the service. 20. Assist the team Leader in the day to day management and maintenance of the base. 21. Regularly log onto your Cumbria Health email account and familiarise yourself with the Cumbria Health website (in particular the Staff Section). 22. To carry out any other reasonable duties in departments/locations as and when required, subject to training and capabilities. 23. To adhere to all CUMBRIA HEALTH Policies and Procedures. 24. Participate and ensure own on-going development, maintaining compliance for mandatory training. 25. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security at all times. 26. Undertake any other activities deemed appropriate and necessary by the organisation. Job description Job responsibilities This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here. 1. Ensure you are fit to drive and meet all driver authorisation requirements throughout your employment. In line with the DVLAs guidance for drivers 70 and over Cumbria Health will require any applicant who meets this criteria to undergo a driver medical/sight test (DVLA Standard) as part of the recruitment process. 2. Read and be fully aware of the content of the Driver Handbook. 3. Maintain full responsibility for the vehicle, contents and passengers whilst on duty. 4. Ensure all technology is fully functioning and fully charged at the start of shift regularly checking the items are stored safely, charged and updated where necessary. 5. Carry out thorough pre-shift checks, equipment checks and restock if required. 6. Assist in the set-up of the clinical rooms at the beginning of shift if required. You may also be required to check the rooms at the end of shift and ensure Cumbria Health equipment has been returned to store. 7. Drive the doctor, nurse practitioner or nurse to home visits, meeting the needs of patients in the out-of-hours period. 8. Ensure the rules of the road are followed, utilising all available vehicle and TomTom systems, to ensure safe driving is maintained throughout. 9. During shift answer and make calls to the control room by various communication methods, always remember the legal position whilst driving. 10. Assist in completing patient contact forms where applicable for control and doctor, nurse practitioner or nurse in the event of technology failure. 11. Assist the clinician as and when necessary including assisting with equipment, chaperoning (as per policy), communications with control. 12. Alerting Emergency Services in the event of an emergency, following guidance from the clinician. 13. Monitor the prescription pad for the vehicle following the Cumbria Health Prescription guidance. You may also be required to assist in the topping up and management of printer prescriptions following guidance. 14. Assist in the transfer, countersigning and transport of Controlled Drugs. 15. Ensure effective handover with the oncoming shift (incl. driving colleagues, clinicians and control room supervisor). 16. Carry out post-shift checks and restock if required. 17. Follow up Left Equipment when not required for visits. 18. Ensure clear and concise communications with your Team Leader are maintained through various communication methods including where appropriate the site communications log. 19. During shift, after consultation with the control room Supervisor, travel and work across the County wherever and whenever needed to meet the demands of the service. 20. Assist the team Leader in the day to day management and maintenance of the base. 21. Regularly log onto your Cumbria Health email account and familiarise yourself with the Cumbria Health website (in particular the Staff Section). 22. To carry out any other reasonable duties in departments/locations as and when required, subject to training and capabilities. 23. To adhere to all CUMBRIA HEALTH Policies and Procedures. 24. Participate and ensure own on-going development, maintaining compliance for mandatory training. 25. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security at all times. 26. Undertake any other activities deemed appropriate and necessary by the organisation. Person Specification Qualifications Essential Full driving licence Maths and English grade C or equivalent Desirable Advanced driving qualification Safe driving qualification Driver training qualification ECDL or equivalent Skills and Aptitudes Essential Active/attentive listening Calm and confident telephone manner Ability to record information quickly and accurately Experience of following guidelines and working protocols in a professional manner Excellent communication skills, specifically keeping all team members informed Confidence to work within a multidisciplinary team fostering positive working relationships with a variety of individuals from CHOC and other agencies. Ability to work as part of a team and as a lone worker when necessary Knowledge Essential Experienced driver with a checkable record (familiarity session in the CHoC vehicle will be arranged prior to confirming offer) Experience of vehicle checks - vehicle management- basic knowledge of car maintenance Basic computer skills Thorough local knowledge of the area Desirable Some experience of driving automatic vehicles Good understanding of navigation systems (both inbuilt or supplementary e.g. Tom Toms) Understanding of tracking systems Understanding of job order systems e.g. fleet systems Confidence in learning new technologies Other requirements Essential Full driving licence for manual vehicles Understanding of GDPR and importance of confidentiality Must be available to work unsocial hours, including nights, weekends and festive periods at late notice as well as planned Person Specification Qualifications Essential Full driving licence Maths and English grade C or equivalent Desirable Advanced driving qualification Safe driving qualification Driver training qualification ECDL or equivalent Skills and Aptitudes Essential Active/attentive listening Calm and confident telephone manner Ability to record information quickly and accurately Experience of following guidelines and working protocols in a professional manner Excellent communication skills, specifically keeping all team members informed Confidence to work within a multidisciplinary team fostering positive working relationships with a variety of individuals from CHOC and other agencies. Ability to work as part of a team and as a lone worker when necessary Knowledge Essential Experienced driver with a checkable record (familiarity session in the CHoC vehicle will be arranged prior to confirming offer) Experience of vehicle checks - vehicle management- basic knowledge of car maintenance Basic computer skills Thorough local knowledge of the area Desirable Some experience of driving automatic vehicles Good understanding of navigation systems (both inbuilt or supplementary e.g. Tom Toms) Understanding of tracking systems Understanding of job order systems e.g. fleet systems Confidence in learning new technologies Other requirements Essential Full driving licence for manual vehicles Understanding of GDPR and importance of confidentiality Must be available to work unsocial hours, including nights, weekends and festive periods at late notice as well as planned Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cumbria Health Address Westmorland General Hospital Burton Road Kendal LA9 7RG Employer's website https://cumbriahealth.co.uk/ (Opens in a new tab)