Company description: Mller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Mller which employs over 24,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Mller brand is ranked at No.7 in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Technical Support Officer Full-Time - 12 Month Fixed Term Contract UK Travel Required Hybrid Working We are seeking a Technical Support Officer to join our Mller Milk and Ingredients business on a 12 month fixed term basis. This role involves providing technical support services to improve standards, drive quality, and enhance cost efficiency within our operations. The ideal candidate will have a strong background in dairy science and processing, with a commitment to continuous improvement and problem-solving. Main Responsibilities: Support and lead initiatives to drive quality and cost improvements using tools like Root Cause Analysis, 5 Whys, and Lean techniques. Monitor and evaluate advances in cleaning practices (CIP and COP) and deliver hygienic improvements. Lead and support CIP validations and central quality investigations. Provide technical advice and support to manufacturing, engineering, and technical management. Conduct site focus audits and create central quality standards. Develop and deliver training in CIP, Process Technology, and Dairy Science. Ensure compliance with Health and Safety regulations. Key Requirements: Minimum 2 years of experience in a food technical environment. Specialist qualification relevant to the role or equivalent vocational experience. Level 3 HACCP and Food Hygiene certification. Knowledge of GMP, HACCP, and food chemistry and microbiology. Strong business and commercial awareness. Excellent planning, organising, and project management skills. Effective communication skills, both verbal and written. Proficiency in continuous improvement techniques and problem-solving skills. Ability to work unsupervised and manage multiple tasks effectively. Benefits: Up to 5% annual bonus 2 x Life Assurance policy 25 days holiday plus bank holidays (rising with service) Enhanced Maternity & Paternity Family Leave Enhanced Bereavement Leave Pension Employer Contribution Scheme?(matched up to 8%) Access to Aviva DigiCare Exclusive access to Mller Rewards, offering a variety of online and in-store discounts Career Progression and Development Opportunities