Job Description
Appliance and Refrigeration Repair Technician
Why an Appliance Repair Technician career might be right for you:
* You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
* You like fixing things – Getting things working again is a satisfying outcome. You did that!
* You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
* You like to be on the move – You’re on the road and welcomed into customers’ homes every day.
Why a career with Sears Home Services is right for you:
* Great hourly rates – $16 - $21 / hourly base rate, depending on experience, certification and location.
* Benefits – Comprehensive medical, dental, and vision benefits with an employer-paid health care subsidy for dependent tier medical plan enrollment under the Transform Health and Welfare Plan.
* 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
* More ways to earn – Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
* Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
* Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
* Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
* Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
* Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Responsibilities/Skills/Experience Requirements
Job responsibilities:
* Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves.
* Deliver excellent customer experience that exceeds expectations consistently.
* Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
* Keep company truck well-maintained & organized, and help manage parts efficiently.
* Perform other duties as assigned.
Requirements:
* High school diploma or general education degree.
* Mechanical knowledge and aptitude, including use of testing & repair tools.
* Experience repairing and diagnosing a variety of home appliances preferred.
* Can follow directions and processes for quality workmanship.
* Can use smartphone, including use for part ordering.
* Successfully pass a background & drug screen.
* Valid driver’s license for the state(s) in which you work.
* Ability to travel up to 100%.
* Ability to work variable and flexible hours, including required overtime.
* Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
* Excellent communication skills, both verbal and written; Ability to read, write, and speak English.
* Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs).
* Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard.
* Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
* Ability to occasionally reach above shoulder.
* Ability to drive automatic transmission vehicle.
Years Experience
1 - 2 Years Experience
Travel Requirements
Road Warrior (75% or more)
Country
United States
Work-In City
Cheyenne
Work-In State
WY
Work-In Postal Code
82009
Business
Sears Home Services - In Home
Job Function
Repair/Installation
Employment Category
Regular, Full-time
Compensation Range
N/A
Additional Compensation Explanation
N/A
EEO/EOE Footer
Equal Opportunity Employer / Disability / Vet.
Posting Tags
#RepairTechnician
Company Brand
Sears Home Services
Location City
Brighton
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