Are you enthusiastic about effective project & programme management?
Do you have good relationship, organisational & co-ordination skills?
Are you motivated, forward thinking & enjoy team work?
Do you have the tenacity to navigate complex challenges?
Are you motivated by using data & information to aid decision making & improve outcomes?
If so, you might be the candidate we're seeking! An opportunity has arisen in our Service Development & PMO Team for a PMO officer. The Team sits within the Strategic & Commercial Development Directorate, providing a specialist programme & project management function across MPFT.
We are looking for enthusiastic individuals with experience in delivering projects to support managers to effectively manage their projects & programmes within the Trust's PMO framework, ensuring consistent governance, quality standards and processes. PMO Officer provides guidance, advice and support to enable the delivery of Trustwide programmes and projects to improve services and outcomes for our patients and staff. Key elements of the role are to:
* Provide effective project, programme and PMO support to clinical and corporate services to deliver projects across the Trust.
* Provide technical PMO support, advice and guidance for project, programme managers and owners.
* Provide a consistent approach to ensure projects & programmes are managed within the project management framework and governance structures.
* Assurance reporting of the projects within their portfolio.
Main duties of the job
* The post holder will be a key member of the Programme Management Office (PMO) and contribute towards the business objectives of the team.
* The post holder will work with a wide range of Corporate teams, Care Groups and other senior managers across the Trust, providing effective PMO support to the projects and programmes within the Trust-wide project portfolio.
* The post holder will support a variety of portfolios/programmes to ensure adherence to project management framework.
* The post holder will work closely with Project and Programme Managers to ensure project documentation and information is captured within the project management system as part of project assurance and reporting.
* The post holder will support to resolve issues/problems that arise during projects and to escalate areas that cannot be resolved to the appropriate person or group.
* The post holder will support Project Managers/Programme Managers/Project Support Officers on PMO systems and processes.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
* Supporting your career development and progression.
* Excellent NHS Pension scheme.
* Generous maternity, paternity and adoption leave.
* Options for flexible working.
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave.
* Extensive Health and Wellbeing support and resources.
* If you work in our community teams, we pay for your time travelling between patients.
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate.
* Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates.
* Salary sacrifice bikes up to £2k.
* Free car parking at all trust sites.
* Free flu vaccinations every year.
* Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met).
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Job description
Job responsibilities
KEY RESPONSIBILITIES:
* Ensure the smooth functioning of the project management system by actively maintaining and monitoring performance and functionality, identifying any gaps and seeking resolution with team members/suppliers.
* To provide support to project teams, advising on project management best practice methodologies including Prince2.
* Actively contribute towards the review and update of PMO systems and processes.
* Maintain a thorough understanding of projects within the project management system to ensure an effective and informed first point of contact to project managers and key stakeholders.
* Advise project manager and project support officers on PMO framework, processes and systems.
* Support in the delivery of service training around project management and the Trust project management system.
* Ensure project managers and teams have access to project management templates, tools and resources.
* Assist project managers with the project lifecycle, including advising on project documentation.
* To support project managers in developing and establishing project governance.
* Support project managers in the development or the review of project scope documentation.
* Support project managers in the creation or review of project plans ensuring that high level milestones are clear.
* Support project managers and project teams to ensure that all aspects of project governance is in place.
* Support project managers to ensure that they are able to effectively monitor and track project delivery.
* Through effective relationship management, ensure that projects are reviewed at each gateway of the project and approved through the appropriate governance.
* Record, monitor and report data on Trust projects against required PMO quality standards.
* To assist in the creation of reports on project status and project progress for relevant committees.
* As part of the PMO team, identify interdependencies across projects/programmes.
* Support project managers with decisions around project status reporting and escalation procedures.
* Support project managers around the effective closure of projects ensuring that outstanding actions are clearly documented.
* Advise project managers around issue and risk management processes.
* Represent the team at appropriate internal and external meetings and forums.
* Attend and participate in the Programme Steering Group meetings for your portfolio.
* When appropriate, and subject to changes in the overall governance structure, you may be required to provide management and administrative support to specific committees/boards as requested.
* Take responsibility for preparation of agendas, managing the preparation and distribution of papers in advance of meetings and transcribing of minutes.
* Coordinate any follow-up actions or updates and ensure these are fed into subsequent meetings appropriately.
* Monitor, manage and action personal and team email accounts.
* Support in making amendments to policies and processes within the service as required.
* To ensure that the Trust's policies and procedures are adhered to in management of projects.
Training & Personal Development
* To undertake training and development necessary to fulfil the requirements of the post.
* To take every reasonable opportunity to maintain and improve your professional knowledge and competence.
* To participate in personal objective setting and review, including the creation of a personal development plan.
Systems and Equipment
* The post holder will need to be able to use standard PC desktop equipment and standard Microsoft Office packages.
* In depth use of the project management system for administration and management of PMO projects.
* Requirement to maintain, update and report from information databases.
* In depth use of Microsoft Project for project and programme plans.
* Use of risk management system.
* Responsible for the ongoing supply of goods/services.
Decisions and Judgements
* Plan workload in agreement with line manager and prioritise workload as appropriate.
* Works to achieve agreed objectives and is given freedom to do this in own way working within broad professional policies.
* Work to multiple PMO officers simultaneously and prioritise workload according to individual project and programme deadlines.
* Update the PMO team on progress against programmes and projects they are supporting and escalate issues as appropriate.
* Acts independently but with appropriate support from senior team members.
* Act within their own area of responsibility.
* Participate and contribute to regular team meetings and team development sessions.
* Commitment to developing skills and knowledge as agreed between post holder and the team, line manager and the individuals they support.
Communication and Relationships
* The post holder will be required to develop effective working relationships with the Service Development & PMO team, Care Group and corporate teams.
* Develop effective working relationships with Project Managers and establish regular forums.
* Working closely with Project Managers to ensure that project progress is being maintained.
* Regular communications, both internally and externally, at all levels.
* Excellent communication skills (verbal and written), requiring tact, diplomacy and confidentiality.
* The post holder should be dynamic, pro-active and contemporary in their approach to communications.
Physical Demands of the Job
* The job is required to use IT equipment such as laptop/PC, more or less continuously throughout the day.
* Comprehensive advanced keyboard skills are required with a high demand for accuracy.
* The post holder will be mainly desk based but travel may be required across a wide geographical area.
Most Challenging/Difficult Parts of the Job
* Concentration in a variety of situations with the ability to respond to a number of diverse situations at short notice.
* Prolonged use of VDU.
* Requirement to meet strict deadlines.
* Being able to make progress in the required areas whilst working with a number of competing and conflicting priorities.
* Occasional indirect exposure to distressing or emotional circumstances.
Person Specification
Qualifications and Training
Essential
* Degree level qualification appropriate to post or equivalent experience.
* Project Management qualification (e.g. PRINCE2 / MSP / Agile) or actively working towards a qualification.
Desirable
* Quality Improvement training / qualification.
* Project Management qualification at Practitioner level.
Experience
Essential
* Proven experience in a project support role.
* Experience of working in administration environment.
* Experience of working within a project and/or programme environment.
* Experience of supporting projects and initiatives, utilising project methodology.
* Experience of building strong relationship with staff across professional boundaries.
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