Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in the Tees Valley area and working across the North-East region. We are working in partnership with Middlesbrough & Stockton Mind to deliver the IMPACT on Teesside service.
We are looking for an experienced administrator to join our admin team.
As a key team member, you will talk directly to people who contact our service and support our therapists with admin tasks. You will answer phone calls about referrals and appointments and help with other related duties. We receive a high volume of telephone calls, including calls from people in distress, so being confident in answering the phone is essential.
You need to work well both on your own and with guidance. Experience with the patient management system IAPTUS would be a plus, but we will provide full training.
You should have an NVQ Level 2 in Administration/Business or similar or have significant relevant experience. Computer literacy is essential as you will be expected to input information onto a clinical database.
This job is based across our Middlesbrough office at 21 High Force Road TS2 1RH and Stockton office at 24 Yarm Road TS18 3NA. It is anticipated that Monday and Tuesday will be spent at Stockton and the remainder of the week in Middlesbrough; flexibility is required.
You will occasionally be asked to work at other offices in Teesside to help with absence cover, so flexibility is important.
The working hours are:
* Mon 12:00-20:00
* Tues 08:00-16:00
* Weds 08:00-16:00
* Thurs 12:00-20:00
* Fri 08:00-16:00
Salary: £23,400 per year pro rata to hours worked.
Closing date: 21 November 2024
Interviews: 26 November 2024
You must have the right to work in the UK as we are currently unable to offer working visa opportunities.
Alliance offers first-rate training and development opportunities, flexible working (where appropriate), child-care voucher scheme, 38 days annual leave per annum/pro-rata, EAP health scheme, and a 3% contributory pension scheme.
Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter. Alliance also has Investors in People status and is committed to the National Living Wage.
Alliance Psychological Services follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of clients. Please note that due to the nature of the duties of these roles, an enhanced criminal records disclosure will be sought in the event of a successful application.
Job Types: Full-time, Permanent
Pay: £23,400.00 per year
Benefits:
* Additional leave
* Cycle to work scheme
* Employee discount
* Flexitime
* Free flu jabs
* Health & wellbeing programme
* Life insurance
* Sick pay
* Store discount
Schedule:
* Monday to Friday
* No weekends
Work Location: In person
#J-18808-Ljbffr