Job Title: Assistant Controller
Directorate: Custodial Contracts Directorate
Band: 4
Overview of the job: Working in a privately managed establishment within the Controller’s team reporting to the Deputy Controller. Responsible for day-to-day administration and supporting the work of the Controller’s team in managing the contract. The post has no line management responsibilities.
Responsibilities, Activities and Duties:
Contract Monitoring:
* Support the Controller/Deputy Controller in the formal monitoring arrangements relating to the contract through:
* Monitoring compliance with operational requirements.
* Undertaking audits.
* Identifying failures by Contractor’s staff to comply with contractual requirements.
* Making general observations of the operations of the establishment.
* Maintain a working knowledge of the Contract, identifying deviations and raising these with the Controller.
* Analyse the content of Prison Service Instructions and Orders, Standards etc. identifying any impacts for the provision of, relative to, contractual commitments.
* Prepare papers, including update on performance measures, for the monthly Controller and Director meeting and the Quarterly Contract Review Meetings.
Performance Management:
* Analysing and presenting quarterly performance progress by developing and maintaining a robust database for the Quarterly Contract Review Meetings.
* Identifying failures and deficiencies to perform against the contract requirements.
* Monitoring Key Performance Targets/Indicators.
* Ensuring incident and data returns and inputs are checked, validated, and completed within timescales.
* Prepare relevant statistical performance data and reports for the Team and relevant stakeholders.
Office Management and Administration:
* Ensure effective office administration processes are in place.
* Maintain a robust electronic file management system.
* Prepare written materials (including notes, letters, PQs and briefs etc.) on behalf of the Controller and Deputy Controller.
Investigations:
* Support the Controller/Deputy Controller in monitoring investigations carried out by the Contractor.
IT Management:
* Lead as On-site Quantum Point of Contact (QPC) for IT and telephony related issues and queries.
Secretary of State Duties:
* Sign licences for the release of prisoners.
Representational and other duties:
* To represent the Controller’s Team at relevant meetings or other events.
Behaviours:
* Communicating and Influencing
* Working Together
* Managing a Quality Service
* Delivering at Pace
* Changing and Improving
Experience:
* Sound analytical skills and experience of designing and using spreadsheets.
Technical Requirements:
* I-Proc trained (or willing to undertake training).
* Quantum Point of Contact trained (or willing to undertake training).
Ability:
* English, spoken and written.
Working Arrangements & Further Information:
The MoJ offers Hybrid Working arrangements where business need allows.
Benefits:
* Annual Leave
* Pension
* Work Life Balance
* Training
Eligibility:
All candidates are subject to security and identity checks prior to taking up post.
For queries about this post please contact – james.cairns@justice.gov.uk
#J-18808-Ljbffr