** Winner of the Kings Award for Enterprise 2024! **
The Perle Oban Hotel & Spa is hiring a Reception Manager to join their team as a maternity cover. This is a full time fixed term contract for an initial 6 months, which may be extended to 12 months depending on circumstance. You will be working 45 hours per week, 5 days out of 7, Monday through Sunday.
As a Reception Manager you will be responsible for overseeing all operational aspects and managing our reception team. We are looking for candidates who are passionate about guest service, with strong leadership and problem-solving skills, that are committed to ensuring guest satisfaction.
What's in it for you?
* An annual salary of £30,000
* Time off in lieu (TOIL) on top of your 28 days holiday
* Company Pension
* Refer to a Friend Bonus
* Employee Discounts
* Friends & family discounted hotel, restaurant & spa rates across the group
* Meals on shift
* Employee Assistance Programme
* Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
Who are we?
Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.
Where?
This position is based at The Perle Oban Hotel & Spa, in Oban. Perle Oban is a luxury hotel & spa located in the centre of Oban that boasts beautiful views over the harbour. With Oban train station and Oban ferry terminal a stone's throw away, it is the ideal base for exploring Scotland's islands and highlands. This historical building built in 1882 is the perfect combination of Victorian charm and modern inspired style.
What do you bring to the team?
. Highly developed organisational and communication skills
. Time Management skills within a high-paced environment
. Critical thinking and problem-solving competencies
. Proactive attitude and focus on delivering stablished goals
. Sound knowledge and experience in reception management and guest relations
. Guest centric (ensuring that no guest leaves unhappy)