Trade Counter Sales Representative Company: Norsemen Safety & Industrial Supplies Location: Belfast, Northern Ireland Position Type: Full-time, Permanent Salary: Competitive Team Commission Structure Industry: Safety Equipment, Welding Supplies, Industrial Supplies Hours: Monday-Thursday 8am-5pm, Friday 8am-4pm (flexible arrangements considered) We're Not Hiring Order Processors. We're Finding Heroes. Picture this: It's 8:00 AM. A contractor rushes through our door, panic in his eyes. "The safety harnesses we ordered didn't arrive, and I've got six people waiting to start work on a three-story building." This is where you come in. WE DON'T NEED ANOTHER SALESPERSON We need someone who understands that behind every order is a person trying to get home safely to their family that night. THE ROLE (BUT IT'S MORE THAN JUST A ROLE) You'll be the face of Norsemen Safety. The problem-solver. The expert. The reason contractors across Belfast sleep easier knowing their crews have exactly what they need to work safely and efficiently. YOUR DAY MIGHT LOOK LIKE THIS Turning a stressed site manager's day around with exactly the right advice Finding the perfect solution for a customer who doesn't even know what they need yet High-fiving your teammates when you collectively hit your targets Learning something new about the products that keep Belfast's workforce protected Heading home knowing you made a genuine difference today ABOUT THE PRACTICAL STUFF Location: Belfast Hours: Typically Monday-Thursday 8am-5pm, Friday 8am-4pm But let's talk about what works for you. School run? Caring responsibilities? Side hustle? Life's complicated. We get it. Package: Competitive salary team commission structure that rewards collaboration, not competition Benefits: Company pension contribution, product training, career progression opportunities WE'RE LOOKING FOR SOMEONE WHO: Cares deeply. About getting it right. About helping others. About doing work that matters. Connects easily. Making customers feel understood is your superpower. Shows up. Not just physically, but mentally and emotionally too. Wants to grow. The products? We can teach you. The systems? You'll learn them. The attitude? That's all you. KEY RESPONSIBILITIES: Providing exceptional customer service at our trade counter and over the phone Advising customers on safety equipment and welding/industrial supply selection Processing orders and handling payments accurately Managing stock levels and assisting with inventory control Supporting warehouse operations as needed Contributing to team sales targets REQUIREMENTS: Customer-facing experience (trade counter experience beneficial but not essential) Strong communication and interpersonal skills Reliable and committed work ethic Basic computer literacy Ability to work as part of a collaborative team YOU MIGHT BE: A retail assistant tired of selling things nobody actually needs A hospitality worker who loves the people but hates the hours Someone returning to work after raising children A complete industry newcomer with the right mindset Already in industrial supplies but looking for a company that values humanity over metrics THIS ISN'T JUST ANOTHER JOB This is becoming the person contractors turn to first. The expert they trust. The name they remember. And at the end of each day, you'll know that because of your work, dozens of people across Belfast are working safer. Still reading? Then we should talk. To Apply: Please click APPLYbelow to send us your up-to-date CV. Norsemen Safety & Industrial Supplies is an equal opportunity employer committed to building a diverse and inclusive team. Skills: Sales Customer Service Warehouse Operations Benefits: Product Training Career Progression Pension Fund Competitive Salary