Job summary We are very friendly working team, helpful and trustworthy. Joining this team you will be trained and supported throughout the role. You will be a member of a very experienced team and buddying up with 10 other receptionists. We are a very, very busy practice with two sites within Loughton (IG10). You will be supported by every team and the operations manager. Main duties of the job Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. About us The practice started in 1977 with approximately 300 patients and grew very quickly and now have approximately 12,000 patients. Our clincial teams are built up of 3 partners, 5 salaried GPs, 3 nurses, 1 HCA and as we are a training practice, we have 5 registrars that rotate. We also have a supportive admin team of 7 and 11 receptionists. We are committed to protecting children and vulnerable and we make their welfare our highest priority. Please refer to our privacy statement on our website: www.forestpractice.co.uk Date posted 22 October 2024 Pay scheme Other Salary £11.77 an hour Contract Permanent Working pattern Part-time Reference number A2716-24-0005 Job locations 26 Pyrles Lane Loughton Essex IG10 2NH Doctors Surgery 11 Station Road Loughton Essex IG10 4NZ Job description Job responsibilities This is a part time role, 25 hours per week, 5 shifts of 5 hours a day. Monday 08:30 - 13:30, Tuesday 08:30 - 13.30 (Buddy cover as and when required 07:45 - 13:15), Wednesday 13.30 - 18.30, Thursday 08:30 - 13:30 and Friday 13:30 - 18:30. IT skills are essential Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. Job description Job responsibilities This is a part time role, 25 hours per week, 5 shifts of 5 hours a day. Monday 08:30 - 13:30, Tuesday 08:30 - 13.30 (Buddy cover as and when required 07:45 - 13:15), Wednesday 13.30 - 18.30, Thursday 08:30 - 13:30 and Friday 13:30 - 18:30. IT skills are essential Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. Person Specification Qualifications Essential N/A Desirable N/A Person Specification Qualifications Essential N/A Desirable N/A Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Forest Practice Address 26 Pyrles Lane Loughton Essex IG10 2NH Employer's website https://forestpractice.co.uk/ (Opens in a new tab)