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Assistant Conference and Banqueting Manager, Chippenham
Client: Exclusive Hotels and Venues
Location: Chippenham, UK
Job Category: Other
EU work permit required: Yes
Job Reference:
a5b08a172e84
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Job Introduction
In a Nutshell
We have a fantastic opportunity for an experienced Assistant Conference & Banqueting (C&B) Manager. This role is crucial in ensuring the smooth operation of all Conference and Banqueting activities, aligning with guest requirements. It is a hands-on position where you will manage the team and work alongside them, leading by example and maintaining luxury standards.
Role Responsibilities
* Ensure expectations are exceeded in all areas of C&B
* Support operational teams in delivering exceptional standards
* Lead and oversee events, remaining hands-on within this busy food and beverage operation
* Maintain consistent department standards in the absence of the C&B Manager
* Build strong relationships with clients, ensuring warm welcomes and thorough briefings
* Conduct de-briefs after meetings to check satisfaction and gather future sales leads
* Assist in recruiting and developing team members
* Support team training to deliver high service standards
* Ensure function room setups meet specifications and standards
* Aim to meet and exceed budget targets
The Ideal Candidate
Our successful Assistant C&B Manager will have:
* Minimum 2 years supervisory/management experience in a 4-5 star hotel within a conference and banqueting department
* Flexibility to work various shifts
* Strong customer service skills and commitment
* Excellent communication skills
* Well-presented and punctual
* Ability to multitask and work under pressure
* Initiative and problem-solving skills
Package Description
And now for the good stuff
We are committed to our people, offering excellent training, development, progression opportunities, and benefits such as:
* Complimentary parking
* 29 days holiday (increasing with service)
* Discounted stays at all Exclusive properties
* Food and beverage discounts across properties
About the Company
Are we right for you?
We look for four main qualities in our team members:
1. Character: Be yourself and feel comfortable at work
2. People skills: Enjoy being around others and engaging with guests
3. Extra effort: Go beyond the job description
4. Heart: Be genuinely committed to guest satisfaction
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