The Billing Analyst will provide billing services to the offices of Baker McKenzie.
Responsibilities:
* Prepare invoices per Firm billing policies, guidelines, and standard processes.
* Prepare draft invoices, review and revise narratives following Firm standards, execute time/cost transfers and other value adjustments; finalize invoices and ensure that invoices are delivered for payment (via e-mail, post or e-billing as applicable); execute all billing tasks per established standard processes.
* Identify and resolve technical issues consulting with others as appropriate and escalating issues to management on a timely basis.
* Maintain and update client billing information, instructions, and requirements necessary in processing invoices.
* Evaluate complex situations using multiple sources of information, exercising good analytical skills as well as evaluate judgment based on the analysis of factual and qualitative information in complicated and/or novel situations.
* With limited supervision, work independently to complete assigned tasks and work responsibilities to meet agreed objectives; consider the impact of recommendations when making decisions or resolving problems.
* Exchange ideas and information effectively concisely and logically, and be sensitive to audience diversity.
* Exercise a required degree of tact and diplomacy when dealing with others and in handling sensitive issues.
* Perform other duties as may be assigned.
Skills and Experience:
* Bachelor's degree in business administration, commerce, finance, liberal arts, or related courses.
* Prior experience in a billing role.
* General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment, and requirements.
* Knowledge and experience of financial systems (SAP preferred but not required).
* Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook).
* Keen attention to detail and effective organizational skills.
* Excellent English communication skills (verbal and written).
* Confidence to escalate and ask questions, especially when being asked to deviate from standard processes.
* Able to prioritize and handle multiple tasks to meet deadlines.
* Able to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required.
* Strong problem-solving and analytical skills.
* Able to anticipate work needs and follow through with minimum direction, follow up on own initiative.
* Flexible to work a reasonable shifting schedule is required.
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