Business Process Improvement Lead Salary £50,000 - £60,000 Based in Uxbridge Office Based Role - 9.00 am - 5.15 pm A well-established global company in the printing industry are looking for an Business Process Improvement Lead to join based in beautiful offices in Stockley Business Park, Uxbridge. This role oversees both the Sales Excellence and Process Improvement functions, with core responsibilities focused on driving sales excellence initiatives, ensuring data compliance, and maintaining ISO accreditation standards. Looking for an experienced Business Process Improvement Lead with a strategic mindset who can leverage resources effectively and deliver impactful outcomes. Key Responsibilities: CRM Key User and representative on Sales Process Council Drive Sales Excellence objectives and deliver on all goals: Group requirements Local sales steering requirements Lead Market requirements Maintenance & improvement of customer master data Analytical CRM report creation for use by sales steering managers GDPR & Data Protection Policy to be maintained incl customer master data and always done in alignment with GDPR requirements Packaging waste EPR reporting Process assessment, mapping and improvement Perform ISO accreditation responsibilities: Internal audits & corrective action requests Business process mapping and re-engineering Liaison for external audits held with LRQA Creation & publication of quarterly management report Adhere to Company ethical guidelines and Quality Systems Involved where required in local project management Experience Required: University degree Experience in project planning, organisation, and business processes Familiarity with CRM and strategic steering processes A confidant communicator Knowledge of Data Protection and GDPR compliance ISO-accredited internal auditor Benefits: 25 days holiday rising to 28 days length of service After 10 years - you get a watch After 20 years - 10 days plus contribution towards a holiday Contributory pension starts at 5%/5% rising to 6% then 7% length of service Cycle to work scheme Child care vouchers Free Parking Subsidised refreshments Working in new and modern offices If you're passionate about process improvement and motivated to contribute to a high-performing sales organisation, apply now Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.