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Base pay range
Job Opportunity: Account Manager – IT & Managed Services
We’re looking for an experienced Account Manager to join a growing team in the IT & Managed Services sector. This role is focused on client retention and growth, ensuring long-term relationships while identifying opportunities for upselling and cross-selling.
Key Responsibilities:
1. Cultivate and maintain strong, long-term relationships with existing clients
2. Collaborate with internal teams to deliver a first-class customer experience
3. Track and analyze key performance metrics (KPIs) to ensure client success
4. Achieve monthly sales targets and manage renewals of contracts and subscriptions
5. Develop account plans and strategies to minimize churn and enhance client loyalty
6. Identify opportunities to expand services and align solutions with client objectives
7. Work closely with technical teams to present tailored solutions
8. Maintain accurate CRM records and provide regular forecasting
This is an excellent opportunity for a sales-driven professional with experience in IT and managed services to take ownership of client relationships and drive business growth.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Industries: IT Services and IT Consulting
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