IT Infrastructure Analyst Preston - Permanent - Full Time We make the energy transition a reality. Be a part of the movement and help shape a sustainable future for all. Come and join us Why work for Baxi? Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. We’re focussed on driving the conversations and spearheading the change that will enable us to make this happen. We have some of the best-known and trusted heating and hot water brands for residential and commercial customers including Baxi, Main, Megaflo, Remeha, Andrews Water Heaters, Potterton Commercial, Heatrae Sadia and Packaged Plant Solutions. Our UK & Ireland business has led engineering breakthroughs and successfully adapted to be a leader in our industry for over 150 years. Our established foothold in the heating manufacturing market with a well respected product portfolio, an amazing army of people puts us in a position to lead the way for change, and make a lasting mark on the industry. Do you have a passion and appetite for evolution? Come and join us Who will you be working with? The IT Infrastructure Analyst will work with the Infrastructure Manager to deliver the Infrastructure Roadmap. The role requires working across a variety of stakeholders and projects to manage, design and deploy IT solutions to the business and support the Service Desk as new technology is introduced. The Successful Infrastructure Analyst will be responsible for delivering infrastructure services across the business through a mix of on premise and hosted/cloud solutions and working on project delivery and service transition. As part of the role, you will be working within the UK Infrastructure team to provide support, monitoring and management of a range of infrastructure technologies. On a daily basis you’ll be responsible for, but not limited to : Responsibilities include monitoring and administration of a range of IT systems, ensuring the team provide a resilient and secure infrastructure to the business. Management and administration of technologies including Windows Server, virtualization, storage, security, and networking Improving the security landscape Driving improvements in network design and operation Managing support tickets alongside project work Working with external partners across managed services About you: Technical Experience Demonstratable experience of working within Enterprise level environments Virtualisation/Storage solutions. Windows Server/Active Directory Experience and knowledge of working within Azure and cloud/hybrid environments Evidence of networking experience, and an understanding of networking infrastructure Exposure to security frameworks/best practise or vulnerability mitigation/patch management Due to the role being heavily focused on technology delivery as well as ongoing administration/maintenance, the role requires strong communication and interpersonal skills to work with a variety of stakeholders across solution delivery. Desirable certifications ITIL Framework Relevant Microsoft certifications eg Azure, Windows Server CCNA or similar proven exposure to networking What we offer: Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition to standard UK Bank holidays, income protection, a contributory pension, maternity, paternity sick pay schemes, staff discounts and more. If you have any queries please contact : alex.bainesbaxi.co.uk At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.