Job Title: Membership Advisor
Salary: £26,000 to £27,000
Location: Central Milton Keynes
We have an exciting opportunity for a well organised, customer facing professional to join a busy team managing a varied and interesting workload.
Responding to a wide range of queries, you will be instrumental in providing vital support to members and key stakeholders.In this role, you will contribute towards an excellent reputation by providing a first class, multi-channel enquiry service.
The ideal candidate will have exceptional customer service skills, be a confident communicator and have excellent organisational experience.
Key responsibilities for a Membership Advisor
Deliver first class customer service, take ownership of enquiries until the customer is happy
To receive and respond to enquiries through multiple platforms
To support the team in meeting its growth and membership retention targets
To support customers in understanding the products, services and benefits available to them
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