A leading organisation is looking for a high-volume customer service support specialist. This position will join the Asset Hardware team and support the needs of onsite employees with mouse/keyboard/laptop requests through ticketing triage and manage onsite inventory.
Desired Skills:
1. Experience with high ticket volume in a customer service environment is a necessity
2. Complete requests within an established SLA per corporate standards as needed
3. Triage requests that require exception approvals
4. Ability to multitask and meet deadlines
5. Service Now/ticketing experience
6. Intermediate understanding of PC and MAC hardware
Location: London - 5 days a week in office
*This is not a technical support role*
Job Title: IT Inventory Coordinator
Location: London, UK
Rate/Salary: - GBP Daily
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.