You will undertake an apprenticeship standard, developing customer service skills.
• This apprenticeship is for individuals who have completed their GCSEs but may not be suited to college, or those looking for a career change.
• You will be enrolled onto a training programme with a learning provider.
• Achieve a level 2 qualification in Customer Service while gaining practical experience.
• This will provide you with a strong foundation for a career in customer service, with opportunities for advancement.
• You will learn how to interact with customers, handle customer complaints, and provide excellent service.
• This apprenticeship will help you build confidence, develop your communication skills, and achieve a recognized qualification.
• Upon completion, you will be equipped with the skills and knowledge to succeed in a customer-facing role.