Finance Assistant - Rents and Service Charge will be responsible for managing income and payments in accordance with housing contracts and ensures accurate recording and reporting of income management data. This role serves as a point of contact for customers and stakeholders.
This will involve providing reports on service charge performance, housing contracts payment, and the rent review process to meet the operational objectives of the housing services department.
Responsibilities:
* Maintain service charge income and expenditure data and respond to queries on rent and service charges from customers and stakeholders.
* Liaise and support the housing team, Finance, and other colleagues in providing support in service charge review, setting, and annual reviews for internal and external audits and governance of service charge management.
* Maintain the journal record for all rental housing benefit overpayments and service charge refunds and ensure the maintenance of rent and service charge accounts.
* Monitor, authorize, and chase invoices for service charges, ensuring collection and repayment to support providers.
* Check rent refunds requested by the Income Officers.
* Open and close rent accounts.
* Process relevant accruals and prepayments to ensure expenditure is correctly reflected in the appropriate year.
* Support the Rents and Service Charge Accountant with the setting of rents and service charges.
* Work with Mencap and other providers to administer the rent review and annual service charge review process for all services managed by them and maintain internal money transfer accounts.
* Support budget meetings with the Housing Team related to Rents and Service Charges and fully understand under and over recovery.
* Assist in budget setting for Rents and Service Charges.
* Manage all accounts payable matters and liaise with the GLH finance team.
* Respond to queries from customers and stakeholders regarding invoice queries for utilities bills, landlord payments, and development invoices.
* Provide support to the income officers with tenant queries on issues relating to their tenancy, including rent payment, terms of tenancy, and housing benefit queries.
* Liaise with housing team colleagues regarding service charge deficit/surplus to ensure appropriate action is undertaken.
* Provide reports on service charge performance to management.
* Support any other ad hoc tasks and duties as required for the development of the Finance Team.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
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