Our client, a well-established franchised dealer group, is looking to recruit an experienced Service Advisor for their franchised dealership in Southport.
As a Service Advisor, you will be the first point of contact for customers in the Aftersales department. You will check vehicles in and out, liaise with customers ensuring the best possible customer experience, and secure future work as necessary.
You will deal with customers' requirements for service and repair work in an efficient and courteous manner and carry out systematic follow-up, up-sell, and prospecting activities to maintain and build the volume of work for the service department.
Your responsibilities include:
1. Delivering exceptional levels of customer service.
2. Promoting additional products and services.
3. Working with the Workshop Controller and the Service Manager.
You will have experience in the role, ideally within a franchised car dealership.
Further training and development opportunities are available, with huge career prospects.
Do you have exceptional customer skills or experience in a customer service advisor role?
Working hours/days:
Mon - Fri - 8am to 6pm
1 in 2 Saturdays
Salary: £28k Basic + Bonus
Company Benefits:
* Enhanced Annual Leave
* Company Sick Pay
* Time and a half for Overtime
* Long Service Awards
* Discounted Car Schemes
* Discount and Saving Scheme
* Staff Retention Rewards
* Employee of the Month
* Company Events and Gifts
* Company Apartment in Spain for you and your family
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