Put down roots with us in the heart of the Hampshire countryside.
F&B Host - 24 Hours Maternity Cover
Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London. In Marle and Hearth restaurants, we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. We're honoured to hold a green Michelin star at Marle.
Front of House is currently looking for an Assistant Head Host to join our F&B Team on a maternity cover (April 2025 to April 2026).
Position responsibilities include but aren't limited to:
* Assist to lead the host team efficiently, multi-tasking and ensuring customers are the focus.
* Assist the Head Host with the development of the team.
* To be warm and gracious with excellent communication skills, striving to make things happen for guests.
* Highly responsible and engaging with a passion for food and great attention to detail and personal presentation.
* Follow up on all unconfirmed reservations for current lunch and dinner services.
* To be aware of and continuously update and revise our Heckfield local knowledge.
* Ensure the team are researching all customers, both in-house and external, ensuring the customer database is constantly updated.
* Communicating wait times for guests and updating bar, restaurant and house teams accordingly.
* Oversee the Lobby service with table allocation, meeting, greeting and seating guests, when required, help with food and beverage service and processing bills.
Salary: £27,250 PA
Benefits:
* Service charge (Allocation for 2024 was £7,800+ per annum / per person based on full-time hours) after probation is passed.
* Increased holiday allowance.
* Vitality healthcare cover.
* Employee assistance programme.
* Life assurance scheme (from day one, covering up to 2x your annual salary).
* 50% F&B discount when dining in our restaurants.
* Company sick pay.
* Enhanced maternity pay.
* Enhanced paternity pay.
* Monthly employee recognition scheme.
* Annual employee parties.
* Free staff meals.
* Daily briefings with the team, including food tasting – opportunities to work with the Home Farm.
* 50% discount on Wildsmith Skin products.
* New baby gift.
* Christmas gift.
At Heckfield, we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.
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