ASB Officer
Enfield
Temporary
Full time
We are looking for an experienced Anti-Social Behaviour (ASB) Officer to join a team based in Enfield on a temporary, full-time basis. The successful candidate will be responsible for managing ASB cases, investigating complaints, and working closely with residents, partners, and stakeholders to resolve issues effectively.
THE ROLE
As an ASB Officer, you will provide a proactive and responsive service to residents facing anti-social behaviour issues. Your key responsibilities will include:
Managing ASB cases from complaint to resolution, ensuring timely and effective action
Conducting interviews with complainants, witnesses, and alleged perpetrators
Taking appropriate enforcement action against ASB perpetrators, including preparing statements for legal proceedings
Working closely with partner agencies, including the police and social services, to address ASB concerns
Providing advice and support to victims of ASB, including those affected by domestic abuse and harassment
Monitoring CCTV and noise recording equipment to gather evidence in compliance with legislation
Attending court hearings and evictions as requiredTHE CANDIDATE
The ideal candidate will have previous experience in a similar ASB role, with a strong understanding of relevant legislation and enforcement processes. Additional requirements include:
A minimum of two years’ experience handling ASB cases
Knowledge of housing, civil, and criminal law, including the Anti-Social Behaviour, Crime, and Policing Act 2014
Experience working with vulnerable residents, including those facing mental health issues and financial hardship
Strong investigative and problem-solving skills, with the ability to work independently and manage a varied caseload
Excellent communication and interpersonal skills, with a customer-focused approachTHE CONTRACT
Temporary – 3 months
The pay rate for the role is £25.99 per hour LTD company rate. The PAYE equivalent is £22.16 per hour, inclusive of holiday.HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail