Store Manager - Westfield White City - Salary £32,000 - £36,000 + 10% Bonus
Are you a motivated and customer-focused leader with a passion for delivering exceptional service and driving sales? Our client is a globally renowned brand known for its premium quality and innovation, is seeking an enthusiastic Retail Store Manager for there Westfield White City store. This is a key leadership role where you'll partner with the Divisional Manager to drive store performance, lead a dynamic team, and ensure customers enjoy a top-tier experience every time they visit.
As a Store Manager you'll be a role model and a brand ambassador, inspiring your team to meet and exceed targets. You'll play a pivotal role in creating an outstanding customer journey and fostering a positive, results-driven store culture.
Key Responsibilities:
Support the Divisional Manager in daily store operations, ensuring high standards are consistently met.
Lead, motivate, and develop the team to provide excellent customer service through effective product knowledge and strong communication skills.
Drive sales performance and work with the team to achieve and exceed KPIs.
Stay up-to-date with products, promotions, and marketing activities, and pass on this knowledge to your team.
Handle customer concerns with patience and professionalism, escalating issues when necessary.
Oversee stock control processes, including delivery management and loss prevention.
Assist in staff dev...