Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a capacity planning Analyst to join our ever evolving Customer Experience team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About the team Our Operations team are responsible for Strategic planning and long-term forecasting to determining capacity needed by an organisation to meet changing demands. What you’ll own Undertake planning activities and FTE calculations Work with internal stakeholders and gather appropriate information and data in order to prepare schedules, plans and forecasts Drawn up forecasts based on future strategic plans Monitor and review plan and make appropriate adjustments What you bring Excellent communicator with the ability to communicate at all levels Able to form and maintain good relationships internally and externally Back-office experience and Strong IT systems knowledge including good Excel skills Strong numeracy, statistical and reporting skills Behaviours overviews: Empowered – You use our initiative, taking calculated and thoughtful risks to progress Accountable – You never standing still, never settle. You work at pace to achieve your goals. Open - You work across borders, working with your team to achieve your collective goals. What makes a Worldpayer What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. LI-HMS64 IND2025 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. pridepass