We are seeking a warm, compassionate and proactive leader to provide person-centred care and support to our services users. You will be based in vibrant, multi-cultural Bethnal Green and be responsible along with the Registered Manager for the operational management and quality of the service, consisting of 40 clients, each living in their own flat. You are expected to collaborate with the Social Services and other stakeholders including the Area Manager to ensure that the highest care standards are met. You will ensure an empowering service which meets the needs of our clients and works with their families and friends to promote a positive atmosphere. The ability to work in an empathic and holistic way to maintain client orientation and independence is essential. You must be flexible, energetic and reliable. We are a local provider employing a diverse team of over 150 well supported staff to deliver great services across Tower Hamlets. You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as, sports and outdoor pursuits, creative arts, music, and cooking to name but a few. You will be doing 2 days of management in the office and 3 days of direct support shifts (this division can change). Previous practitioner or management experience in services for older people, people with dementia and memory loss is essential, alongside a warm, person-centered and respectful approach. Creative Support is committed to your continuous professional development and you will have the opportunity to discuss your training and development needs with us. Vacancy Reference Number: 80913 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship Application Instructions: To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV's as a method of application. A list of all roles available can be located at: www.creativesupport.co.uk Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications. For role or application queries please email Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS