Here atFirmdale Hotels, we have an amazing opportunity for an HR Manager to joinour team at our beautiful Covent Garden Hotel.
As the HRManager, you will be responsible for overseeing the full remit of peoplerelated activities associated within our Covent Garden Hotel. This is anon-site role based in our 5* luxury hotel. You will build and maintain trustedrelationships with key stakeholders providing sound and expert advice in orderto deliver an excellent people service which is compliant and in line with thebusiness’ expectations.
Duties and Responsibilities:
1. Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases
2. Assist Managers with recruitment needs ensuring the best on boarding experience for new starters
3. Organise and promote employee engagement initiatives throughout your business areas
4. To ensure effective and legal compliance with regards to all personnel data and records, providing timely and accurate information to payroll
5. Implement HR initiatives, the Company EAP programme, Occupational Health and liaising with our people provider companies
6. To compile monthly HR metrics including staff turnover, retention etc. and create and implement action plans and recommend changes for improvement
7. Promote excellent communication among employees using social media and our Talent Toolbox dashboard
8. Develop relationships with schools, colleges and recruitment opportunities
9. To provide coaching and mentoring in a confidential manner
10. To keep up to date with best practice, personal development and legislation
What you need:
11. Excellent attention to detail
12. An HR generalist background at senior level, preferably within the hospitality sector, previous experience and a passion for engagement, communications, employee relations, learning and development
13. A strong working knowledge of employment law and preferably CIPD qualified (although not essential)
14. Ability to problem solve both operational and strategic issues through a pragmatic and commercially sound approach and based on feedback from the operation
15. A coach/mentor style with a friendly and warm personality, committed to developing people within the business
16. Passionate and enthusiastic about the industry and our people
17. Ability to build great rapport and relationships with teams and our people
What we offer:
18. Access to Wagestreem financial wellbeing app for discounts, coaching and early wage access
19. Generous 30% discount at our restaurants and bars
20. Complimentary meals
21. Dry cleaning service for work attire and discounted personal dry cleaning
22. Increased holiday allowance based on length of service
23. Season ticket loan for convenient commuting
24. Referral bonus scheme for recommending top talent
25. Ongoing training, professional development, and fully funded English lessons
26. Regular social events, team activities, and fitness sessions
27. Benefits like cycle to work scheme and annual long service rewards
28. Exclusive discounts at Design Hotels and charitable volunteering opportunities
29. Staff sales, spa discounts, and product perks
30. And much more!!
Why Choose Firmdale Hotels?
Firmdale Hotelsstands as an internationally acclaimed group boasting 11 luxurious hotels and 8bars and restaurants in London and New York. Our dedication to excellence hasgarnered recognition from the hospitality industry through numerous awards andaccolades, including:
31. Two prestigious AA rosettes awarded to Ham Yard Restaurant in 2024.
32. Dorset Square Hotel earning an AA rosette and an AA breakfast award in2024.
33. Conde Nast Traveller's 2023 Top Hotels in London, recognizing The SohoHotel and Ham Yard Hotel.
34. Winner of the Best Employer Award at The Cateys in 2017 & 2020, andranked Number One in The Caterer Best Places to Work in Hospitality.
35. Manager of the Year accolade awarded to Laura Sharpe at the Cateys in2018.
36. Group Hotel of the Year recognition at the Cateys in 2018.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.