Job role: Service Charge Accountant Location: Exeter Hours: Monday-Friday 9am-5pm Salary: £23,000 per annum The job role As a Service Charge Accountant you will contribute to our vision of being the leading residential property manager by: Delivering accurate financial statements and records to our customers This role reports to the Service Charge Accounting Team Leader About You You are a currently studying towards a professional accounting qualification (AAT, ACCA or CIMA) and have a minimum of 2 years’ experience in an accounting environment and are looking for the next step in your career. Your ideal role is one where you can utilise your accounting knowledge and your high attention to detail. You will use your strong communication skills to see and challenge information, ensuring a smooth accounting process for your team. You are customer focused and thrive in working collaboratively and in a fast paced environment. Main Responsibilities Deliver year end accounts to residents in a timely fashion Carry out the necessary transactions to ensure a smooth accounting process for accounts Resolve issues on accounts and ensure a quality service is provided to customers/ clients Deliver to department productivity metrics and contribute to the team and organisational goals Liaise effectively with auditors to deliver a smooth audit process and provide the best possible outcome for our customers and our clients Adopt a proactive approach at all times to audit and accounts, liaising with analysts/ managers on areas of concern Take full responsibility of your own development and contribute positively and effectively to the team through creative ideas, tested processes or feedback from colleagues/ external parties. Please note: Internally this role will be titled Scheme Accountant Who are we? FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse. What’s next? To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager. Job Advert Not Specified About The Company Not Specified