Job Description - Interim Analyst, Revenue Audit (12 months FTC)
Job Number: EUR015DU
Work Locations
Hilton - Area Office - Glasgow
191 West George Street
Glasgow G2 2LD
The Background
The Corporate Accounting function sits within the Hilton Accounting and Finance Services (HAFS) organization at our Centres of Excellence (CoE) in Watford and Glasgow. The HAFS organization manages the accounting and finance functions both on property and at a corporate level, enabling us to develop scalable, global processes that allow our team members the chance for growth and the ability to spend more time on strategic, high value work.
The Role
This exciting position as Interim Analyst Revenue Audit, within the Order to Cash (OTC) function, is a newly created role working closely with the Senior Analyst Revenue Audit under the direction of Corporate OTC leadership to develop, implement and execute revenue audit processes and procedures for Hilton’s global Franchise hotel portfolio to ensure accurate revenue reporting from our Franchise hotels.
What will I be doing?
You will, under the direction of the Senior Analyst and Corporate OTC leadership, ensure the completeness and accuracy of Hilton’s Franchise hotel revenue through the audit of revenue transmitted to Hilton by our Franchise hotels. This includes responsibility for the audit of our global Franchise portfolio of over 6,000 hotels. The successful candidate will be instrumental in the creation of this new and exciting global revenue audit team by helping to build out processes and procedures that align to wider OTC strategies.
Key Responsibilities
Planning/Organising Activities:
* Ensure delivery of all key revenue audit related tasks to scheduled timelines.
* Follow Hilton policies and procedures in own work and support the team to deliver to agreed standards.
* Adhoc reporting to stakeholders as required.
* Collaborate with Senior Analysts and Manager to establish specific goals and plans to prioritize, organize and accomplish project/department goals as well as meet continuous improvement plans.
* Attend staff meetings pertinent to work assignments.
Directing and Staffing Activities:
* Ensure all function tasks are performed in the most efficient and effective way.
* Maintain a continuous improvement philosophy and communicate improvement suggestions to leadership.
* Effectively represent the Centre of Excellence operation within the wider Hilton organisation and externally.
Controlling Activities:
* Assist with the implementation of new Franchise revenue audit processes and procedures.
* Review Franchise Agreements for revenue definitions to ensure hotel revenue is appropriately classified.
* Support with queries and investigation regarding Franchise fee income billing and accruals.
* Perform annual audit of global franchise population based on departmental risk assessment.
* Continually improve processes to make more efficient use of time and strengthen the control environment.
* Document all evidence required to comply with SOX controls that apply to assigned areas of responsibility.
* Log any SSC issues to support tracking of contractual compliance through metrics.
* Prepare audit documentation as part of the annual Internal and External Audit.
Supportive Functions:
* Develop and maintain constructive and cooperative working relationships with key stakeholders within other finance and corporate departments.
* Resolve and support resolution of escalated customer queries or disputes.
* Provide relevant financial data upon request of the business and owners.
* Proactively engage in any other tasks as assigned by the OTC/CoE Leadership.
What are we looking for?
To be successful in this great new role, you must possess the following knowledge, skills and abilities:
* A motivated and enthusiastic team player with excellent written and verbal communication skills.
* Commitment to providing excellent customer service with proven ability to build and maintain relationships.
* Previous experience of working within a Shared Services/Centre of Excellence environment.
* Highly proficient in MS Excel.
* Excellent interpersonal skills.
* Ability to take initiative and prioritize effectively.
* Ability to collaborate with others to solve problems.
* Hospitality industry experience preferred but not essential.
* Experience with industry systems such as Operations Audit is preferred but not essential.
* Experience with PeopleSoft Accounting systems preferred but not essential.
* Ability to handle and prioritize multiple demands.
* Capacity to perceive the impact of decisions on other parts of the organization.
* Proven ability to drive and implement process improvements.
* Strong problem-solving and analytical skills.
Qualifications
Required Qualifications:
* BA/BS Bachelor's Degree or experience in lieu thereof.
* Minimum Years of Experience: Relevant Accounting Experience.
Preferred Qualifications:
* Proven track record of relevant Accounting experience.
* Studying towards a Professional Certified Accounting Qualification.
About Hilton
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7,000 properties in 122 countries. We have defined the hospitality industry and established a portfolio of more than 20 world-class brands.
What will it be like to work for Hilton?
At Hilton, we offer countless opportunities to delight. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for.
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee, you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family, and friends.
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