About Us
Chemist Warehouse Retail is Australia's largest retail pharmacy group with over 20,000 employees across our 600+ national store network. With a growing international presence in New Zealand, Ireland, China & Dubai - now is the time to join us.
About the role
We are seeking a highly skilled Business Analyst who could support multiple strategic initiatives across the organization. This role involves collaborating with business leaders, product owners, IT teams, and external vendors to drive process improvements, system migrations, and operational enhancements.
As a Business Analyst, you will lead requirements gathering, develop business cases, define solution roadmaps, and ensure alignment between business needs and IT solutions. Key projects may include automation initiatives, process optimization and large-scale expansions. This is a dynamic opportunity to shape business solutions that drive efficiency, innovation, and strategic growth.
Role Responsibilities
* Plan the business analysis approach, deliverables, and activities in discussion with the Business Analysis Lead and the project manager ensuring alignment with project goals and organizational standards.
* Identify stakeholders, define roles and responsibilities, and ensure stakeholder engagement throughout the project lifecycle.
* Collaborate with project managers to integrate business analysis tasks into the overall project plan.
* Perform hands-on business analysis to gather, document, and validate business requirements while ensuring alignment with business goals and objectives.
* Support change management activities by assisting in end-user training, communication, and stakeholder engagement to ensure smooth project adoption.
* Document elicited requirements using structured formats, such as user stories, acceptance criteria etc adhering to industry best practices.
* Manage the lifecycle of requirements, ensuring they are documented, tracked, versioned, and bi-directional traceability is maintained throughout the project lifecycle.
* Ability to leverage tools like JIRA, Azure DevOps, and Lucid charts etc. for requirements management and collaboration, where required.
About You
* Bachelor's degree or higher in computer science, software engineering, business systems or related field of study
* 3+ years of experience as a Business Analyst working in complex IT programs/projects.
* Obtained professional business analysis certifications such as CCBA, CBAP, or equivalent IIBA endorsed credentials. (desirable)
* Experience in Retail Domain. (desirable)
* Must have worked in all areas of the Software Development Life Cycle.
* Exposure to project management methodologies such as Prince, PMBOK
* Good working knowledge of tools such as Visio, Lucid charts, DevOps, JIRA, Confluence etc.
* Demonstrated strong understanding of the core principles and practices outlined in the Business Analysis Body of Knowledge (BABOK).
* Proficient in general IT and computer skills.
Benefits
* Competitive remuneration
* Career growth and development opportunities in a supportive and collaborative working environment
* Access to discounts across all our affiliated brands, as well as other retail partnerships
* Subsided café on-site
* Free annual flu vaccinations
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