Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here Why Bytes? Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85 charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Credit Controller Reports to (POSITION): Credit Controller Team Lead Team: Accounts Department: Finance PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) We are seeking a Credit Controller to join our friendly team. You will be given full training within the team to succeed in the collection of revenue from customers. Our purpose is to maximise cash flow for our business. This will involve speaking to our customers and building strong external relationships. You will need to be enthusiastic, self-motived with good ability to focus on detail. KEY RESPONSIBILITIES: Chasing customer invoices and debt Reconciling customer statements and solving discrepancies in a timely manner Communicating with customers in relation to payment and invoice queries Working with other departments within Bytes regarding invoice queries and approval Assisting in the preparation and processing of customer statements to be sent out Reconciling and posting payments against customer accounts Assisting in month-end and year-end reconciliation and reporting OPPORTUNITIES: Learn from other teams to gain a rounded knowledge of how your role integrates with others around the business Develop an understanding of the Accounts department functions within a business WIDER TEAM NETWORK (WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY) Internal All Bytes employees External Bytes Customers QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Minimum GCSE grade 5 in Maths, English and Science ESSENTIAL OR DESIRABLE Other Requirements Experience working in a similar Credit Controller role ESSENTIAL OR DESIRABLE Experience of Accounting software ESSENTIAL OR DESIRABLE Experience of Microsoft Applications ESSENTIAL OR DESIRABLE CORE Competencies & SKILLS – BASED ON POSITION AND GRADE (IF APPLICABLE) (INCLUDE CORE COMPETENCIES & SKILLS REQUIRED FOR THIS POSITION BASED ON THE GRADE) Self-motivated, enthusiastic, and willing to learn Ability to follow written and verbal instructions Ability to work to strict deadlines Ability to pay attention to detail and demonstrate accuracy Excellent communications and interpersonal skills, especially over the telephone Articulate, literate, presentable and astute Team player TRAINING PROVISION, location & HOURS information Necessary training on products and applications where required Full induction program Apprenticeship coursework and learning Necessary training on products and applications where required Based at Bytes Software Services head office in Leatherhead 7.5 hours per day, Monday to Friday between 9am and 5.30pm MEASURES & GOALS (HOW WILL THE SUCCESS OF THE PERSON IN THIS POSITION BE MEASURED – WHAT ARE THE EXPECTED OUTPUTS) OBJECTIVE MEASURE FREQUENCY Understand various aspects of the Credit Control function Reviewed with Team Lead Every 3 months Aim to pass Probation and become a Credit Controller Reviewed with Team Lead 6months Other details Job Family Employee Job Function Finance & Accounting Pay Type Salary