We are seeking a dedicated and experienced Patient Pathway Co-ordinator to support our Service Manager and Operations Manager in achieving and maintaining key performance targets. This role is essential in ensuring the smooth coordination of patient pathways, enhancing service efficiency, and improving patient experiences.
If you have recent experience in a similar role within healthcare or a related field, experience in leading and managing staff, excellent communication and organisational skills, with the ability to work under pressure with great attention to detail - then apply for this role!
• To provide practical support and advice in addressing day to day issues and problems within the directorate.
• To line manage members of the administration teams they work with, providing them with strong and clear leadership to ensure they are working effectively, efficiently and productively.
• To work in conjunction with the directorate bookings and administrative teams.
• To provide a comprehensive service to the Consultants and their team, ensuring Trust standards are adhered to in relation to all documentation and data entry concerning patient appointments and treatment.
• To lead on the development of competencies, protocols and procedures to ensure a highly efficient and smooth running services, ensuring appropriate documentation, standard setting, monitoring and communication systems are in place.
• Responsible for monitoring, managing and reporting on leave in line with Trust systems and procedures.
• To performance manage staff where appropriate.
• Undertake and lead on recruitment and selection of new staff in line with Trust systems and policy.
• To be responsible for ensuring that staff comply with all Trust policies and procedures
• To work with the team to help them develop an understanding of the Directorate administrative function and roles within the team which will enable cross cover as required.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Please see attached Job Description for a comprehensive list of role specific duties and responsibilities.
This advert closes on Tuesday 11 Feb 2025