Job Description - Housing Concierge (24572)
Description
Yeovil, Somerset, working across five sites.
Permanent, Full time (37.5 hpw) working on a four on four off rota, from 10pm to 7am.
Pay £12 ph (Salary £23,464 pa) and great benefits including Health Cash Plan.
Home, a place where you belong
Calling all night owls! We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re energised and alert, this is the job for you!
We’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, including those with complex care needs. Your job will be to ensure our customers are safe, our buildings are secure, and we maintain good relations with our neighbours.
Typical shift as a Housing Concierge
* If you want a quiet and calm (night) security job, then this is not the job for you!
* There is much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.
* You’ll be the first line of support for our customers when our wider team or their own support network aren’t around to help!
* You’ll manage the health and safety of the building, patrolling to check fire doors, and ensuring everything is locked and secure.
* You’ll need to think on your feet and manage situations on the spot, such as investigating suspicious activity or raising the alarm when necessary.
* If time allows, you’ll also help ensure that everything is clean and tidy, so you need to be comfortable with basic cleaning tasks.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the Top 10 Great Places to Work in the UK!
You bring
* Calm under pressure with great communication skills.
* You enjoy supporting the most vulnerable in society (maybe you’ve worked in public service, or the military). You understand what’s required to look after the public and our customers.
* You’re sociable, interested in people, and enjoy getting to know them. You use your people insights to spot changes in behavior.
* You recognize when things are about to go wrong and are confident intervening in a sensitive way.
* A team player with the confidence to work alone. You’ll have the full backup of our wider team, including our out-of-hours emergency support team.
* You’ll need a vehicle insured for business purposes. We’ll pay your mileage!
Our team
You’ll join our Housing and Support team, passionate about what we do!
Are you looking for a job where you really belong? Where you can be yourself? Bring your uniqueness, skills, and experience to deliver amazing things for our customers. You’ll join our diverse team, ready to support you as you make yourself at Home!
Job details
* Working a four on four off rolling rota. 10pm to 7am.
* Although you’ll work nights/lone work, we do meet regularly in the daytime for training and team meetings.
* Able to use technology to monitor CCTV, update service files, and use emails and SharePoint.
* You’ll need an Enhanced DBS check done, and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks support us all to be our best. Together, we make Home Group a great place to work!
What’s in it for you?
* 34 days annual leave (including bank holidays and a “me day” for personal use) increasing to 39, with the option to buy 5 more, and time off for volunteering too!
* Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and more.
* Over 800 high street discounts on groceries, holidays, and days out.
* We Grow Our Own colleagues; when you’re ready for the next step in your career, you can grow with us!
* Colleagues matter to us; that’s why we’re the 10th Best place in the UK for Wellbeing.
* Learn more about our benefits on our website.
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