An excellent opportunity has risen at Ten Manchester Street Hotel for the position of 'Guest Service Agent'.
Ready to be part of something truly exceptional?
Step into a world of Art Deco grandeur and sophistication, where every detail is crafted to exceed expectations. Our exquisitely designed rooms and suites offer lavish comfort, our Italian restaurant delights with authentic flavours, and our exclusive cigar lounge invites indulgence with dedicated service.
The Guest Services Agent, who reports directly to the Reception Manager, and collaborates with other colleagues to ensure that our guests are satisfied with their stay and that the services they receive meet or exceed their expectations.
As a Guest Services Agent, you will showcase excellent interpersonal skills. You will be responsible for a consistent, passionate approach to exceptional customer service.
The idealcandidatewill have:
* Previous experience of working as a Guest Services Agent/Receptionist in Hotel of minimum 1 year.
* Impeccable grooming standards.
* Attention to detail.
* Knowledge of Opera PMS would be an advantage.
We offer the following employee benefits (conditions apply):
* Service charge (Attractive sum paid monthly)
* Meals on Duty
* Uniform Dry cleaning service
* Pension Scheme
* Employee Referral Scheme
We are looking for our future ambassadors to have a warm and welcoming personality, with high standards of professionalism and a drive to provide a memorable experience to each and every guest. Successful candidates will be required to work shifts that may include nights, weekends, and/or bank holidays.
We look forward to hearing from you!
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
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