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Route Services is a division of Network Rail that provides services to support the Routes in delivering a better railway for Britain. We support the Routes with various services and supplies needed for railway maintenance and operation. To learn more, please watch our video.
This role is within Supply Chain Operations (SCO), which supplies and delivers logistics, materials, components, and fleet resources essential for railway maintenance and renewal.
SCO ensures that materials, machinery, and components are on-site when needed, enabling work to proceed as planned and on schedule. Watch our video.
About the role (External)
Join our Asset Information Services team, responsible for specifying, collecting, evaluating, collating, analyzing, and sharing data about our infrastructure assets. This data creates insights and intelligence to help asset managers, engineers, infrastructure planners, and maintenance teams make informed decisions.
You will support the railway through reliable, sustainable services and products. Our data collection methods are safer and more cost-effective than track-side inspections, allowing better planning and execution of maintenance and renewals, ultimately improving safety and performance.
Main responsibilities:
As National Drone Manager, you will be the accountable manager for one of the UK’s largest drone operations. You will oversee all internal drone activities within Network Rail, including establishing rules, guidance, and governance. This role involves managing organizational change to scale drone technology effectively and compliantly.
What will you be doing?
* Defining and maintaining documentation related to drone operations, updating relevant standards, policies, and manuals to ensure safety and legal compliance.
* Implementing governance and assurance programs for drone activities, including record keeping, pilot assessments, and risk mitigation.
* Updating procedures in response to legislation and recommendations from authorities such as RAIB and CAA.
* Leading daily drone operations and managing the ‘Drone Framework’ to ensure value for money, performance, and customer satisfaction.
* Managing the flight management system/UTM, monitoring performance, and resolving service issues.
* Overseeing drone pilot training, including selection, training provider appointment, and re-assessment to ensure safety and compliance.
* Investigating drone incidents, liaising with authorities, and preparing reports to improve safety procedures.
* Providing expert advice on drone use and emerging technologies to support strategic decisions.
* Monitoring technological developments in the drone sector, especially in survey equipment and data processing, exploring opportunities like BVLOS flights.
* Participating in drone projects from conception to completion, supporting contractors and operators on-site.
The Ideal Candidate
Essential skills and experience:
* In-depth knowledge of CAA regulations for drone operations and policy development.
* Understanding of drone technology, sensors, and data processing, with practical application experience.
* Experience in a drone or aviation environment, including delivering training sessions.
* Proven experience operating drones commercially and holding a GVC certification.
* Stakeholder and contract management skills.
Preferred qualities:
* Knowledge of aerial survey operations and equipment.
* Data processing expertise.
* High level of customer service.
* Teamwork skills and adaptability in a fast-paced environment.
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