Gym Manager Levenshulme Salary: £25k - £28k per year Benefits: Fun company events Company pension Free gym membership Schedule: Holidays Monday to Friday Weekend availability Welcome to Jetts Gyms, the ultimate fitness hub in Wigan Our mission is to deliver an innovative, customer-centric, and downright fun fitness experience for everyone who walks through our doors. Why Jetts Gyms? At Jetts, we believe in growing together. Our work environment is rich with opportunities for professional development, wellness programs, and a supportive community that feels like family. Job Title: General Manager Company: Jetts Gyms Levenshulme Job Overview: Are you a fitness enthusiast with a knack for leadership? We're on the hunt for a motivated and experienced General Manager to lead our dynamic team at Jetts Gyms Wigan. As the General Manager, you will be the heartbeat of our gym, ensuring everything runs smoothly and our members have an amazing experience. If you have a passion for fitness, strong leadership skills, and a proven track record in the industry, we want to hear from you Responsibilities: Operations Management: Keep our gym running like a well-oiled machine, handling everything from staffing and maintenance to cleanliness and equipment upkeep. Ensure a safe and secure environment for everyone by complying with health and safety regulations and implementing necessary protocols. Optimize our resources to boost member satisfaction and operational efficiency. Staff Management and Development: Lead and inspire a team of trainers, receptionists, and maintenance staff. Recruit, train, supervise, and motivate them to be their best. Provide continuous coaching, guidance, and performance feedback. Foster a positive and professional work culture that promotes teamwork and stellar customer service. Customer Experience and Member Relations: Set high standards for customer service to make every member feel welcomed and supported. Address member inquiries, feedback, and complaints promptly and effectively to ensure satisfaction. Develop strategies to enhance member engagement, retention, and overall experience. Sales and Marketing: Partner with our marketing team to craft and execute powerful sales and promotional strategies. Monitor membership sales and revenue targets, analyze performance data, and make adjustments as needed. Get involved in community outreach to boost gym awareness and attract new members. Financial Management: Manage the gym’s budget, ensuring we meet financial targets and control expenses. Monitor financial performance, implement cost-saving measures, and identify growth opportunities. Keep accurate records of financial transactions, membership data, and other important information. Qualifications and Skills: Proven managerial experience in the fitness or wellness industry. Strong leadership and team management skills, with the ability to inspire and develop staff. Excellent interpersonal and communication skills, capable of engaging with members, staff, and external stakeholders. A passion for customer service and delivering exceptional member experiences. Solid understanding of gym operations, equipment maintenance, and health and safety regulations. Proficient computer skills, including gym management software and MS Office. Sales and marketing savvy, with the ability to drive membership growth and revenue. Financial management skills, including budgeting, financial analysis, and reporting. If you’re a dynamic, results-driven individual with a passion for fitness and leadership, we’d love to have you on our Jetts Gyms Wigan team Job Type: Full-time Ready to take your career to the next level with Jetts Gyms? Apply now and let’s get moving