Job Description
Search are delighted to be supporting the recruitment of a Support Accountant for our award-winning client's Edinburgh office with hybrid working. If you're a Bookkeeper, Accounts Assistant or Accountant with strong interpersonal skills and a desire to be part of a supportive team and company that values work-life balance, you'd be encouraged to apply. \n\nKey Responsibilities:\n* Serving as the initial point of contact for our customers through phone, email, and online chat, and addressing their queries accurately and promptly.\n* Conducting training sessions for customers via outbound calls, including those on a free trial and subscribers seeking additional training.\n* Proactively reaching out to users to offer assistance.\n* Supporting potential customers by providing the information they need to make informed decisions about our product.\n* Collaborating with product teams to test new features or enhancements to existing functionalities.\n\nSkills and experience you'll ideally have:\n* Practical accounting experience (payroll, VAT, Self Assessment).\n* Strong knowledge of accounting processes.\n* Tech-savvy and computer-literate.\n* Awareness of bookkeeping and accounting software.\n* Demonstrable interpersonal skills.\n\nWhat's in it for you:\n* A salary range of £28k - £33k per annum.\n* Study support and opportunities for development.
\n* Generous leave allowance. \n* Flexible/hybrid working options.\n* Private health care and life assurance.\n\nIf you'd like to apply or find out more, please submit your CV at the earliest opportunity and/or get in touch at (url removed).\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age