Job Title: Fulfilment Team Leader
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Location: Basingstoke
Salary: Up to £25,500 depending on experience
Job Type: Full Time, Permanent
About the Company:
We are Prism eLogistics (UK) Ltd a business based in Basingstoke Hampshire, providing automated contract sleeving, 3PL and efulfilment distribution services.
Established in 2020 and part of the Spearpoint Security Group a Singapore based investment group, who have provided major investment for us to expand.
About the Role:
We are seeking an experienced, motivated Fulfilment Team Leader to work on our fulfilment side to report direct to the Supervisor of fulfilment.
This is a hands-on role that assists the daily running of the operation to achieve timely processing and despatch of orders.
The role reports to the Fulfilment Supervisor.
As a team leader, an individual is responsible for facilitating the smooth running of the operation and daily achievement of service levels.
This includes the following responsibilities:
Complete their own picking and packing tasks and are a point of call for employee queries and issue resolution
Review, prioritise, and release orders in a timely manner
Communicate with the Fulfilment Supervisor and Client Services team on a daily basis to agree lead times and address any issues to help solve any problems with shipments
They support the end-to-end process of stock takes (i.e. organising labour, counts, investigations)
Action ad-hoc requests, such as quality checks
Fully report any stock losses, damages or concerns to Fulfilment Supervisor. They escalate more complicated issues to the Warehouse Manager as necessary
When required, the Team Leader deputises for the Fulfilment Supervisor and completes additional responsibilities such as locking/unlocking the premises
Provide a leadership support function to teams and motivate staff to achieve production goals
Provide training and coaching of staff when instructed to by the Fulfilment Supervisor
Ensure all health and safety measures are adhered to by all team members
Maintain high levels of professionalism in all communications with colleagues, clients and site visitors
Assist the Fulfilment Supervisor in resolving problems and suggesting areas of potential improvements
Ensure high standards of housekeeping in the warehouse to ensure tidiness, safety and productivity
Keeping stock safely stored in accessible locations
Communicate all updates and progress to line manager to facilitate collaboration and effective planning
Conduct any other duties as required to ensure the smooth running of the warehouse operation
Please confirm that you have read and understood the role and the responsibilities of the Fulfilment Team Leader.
About you:
Proven experience in Warehouse Management Systems, preferably Mintsoft
The ability to bring your team along on a journey of change
Strong leadership and ability to work autonomously
Strong knowledge of inventory management and warehouse operations
Excellent organizational and leadership skills
Ability to manage and motivate a diverse team
Proficient in using warehouse management systems and related technology
Strong problem-solving and decision-making abilities
Excellent communication and interpersonal skills
Flexibility to work in a fast-paced, dynamic environment
Forklift Truck licence -Aisle Master and Counterbalance
Benefits:
Salary up to £25,500 depending on experience.
20 days of annual leave, in addition to bank holidays.
A pension scheme to help you plan for the future.
A discretionary annual pay review to recognise your contributions.
Opportunities for professional growth and career development.
A collaborative and inclusive workplace culture.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of Order Administrator, Order Handler, Order Support, Order Co-ordinator, Order Execution Specialist, Order Fulfilment Co-ordinator, Office Team Leader, Operations Assistant, Picking and Packing Operative may also be considered for this role.
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