More details
Please note that this vacancy is based at our Old Windsor centre.
Our Dog Operations team is responsible for delivering the highest standards of animal welfare and care for every dog in their journey through Battersea, from intake, to their care and assessments and then to rehoming.
We are currently looking to recruit a Team Leader for our Old Windsor team to provide front line leadership and management to a team of Rehoming & Welfare Assistants, Coordinators & volunteers, ensuring high quality delivery of customer service and animal care and welfare standards, plus expediting dog temperament assessments.
The ideal candidate would be someone who has experience of successfully motivating, managing and developing a high-performance team, including setting clearly defined objectives and manging performance, and experience of working with dogs with the ability to handle a variety of dogs with differing behavioural challenges and a good understanding of the issues facing canine welfare, and the challenges of working in a rehoming organisation and keeping up to date with and applying good practice in your role.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our dogs and cats:
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.
Diversity and inclusion: