Your new companyYour new company is a well-established manufacturing organisation which distributes its products internationally. My client, based in Carmarthen, is seeking an individual to join their team who shows initiative and can bring a proactive approach to the workplace.
Your new roleIn your new role as a Sales Administrator, you will have a variety of responsibilities, including but not limited to:
1. Processing sales orders, ensuring accurate and timely acknowledgement and customer communication.
2. Updating sales reports.
3. Handling documentation for service/repair returns and replacements.
4. Processing loan orders and maintaining the loan stock database.
5. Generating quotations and pro forma invoices.
6. Managing phone and email enquiries.
7. Handling enquiries from various sources such as the website, marketing campaigns, and exhibitions.
8. Distributing enquiries to the relevant distributor, salesperson, or product specialist.
9. Providing administrative support to the Sales Operations Manager, Sales Managers, and representatives.
10. Maintaining and updating customer and distributor records.
11. Liaising with other departments to resolve customer issues.
12. Delivering high levels of customer service to both external and internal customers.
13. Reviewing and updating relevant work instructions and forms within the Quality Management System.
14. A...