Front Office Manager
We are seeking a highly skilled and experienced Front Office Manager to join our team at the Hard Days Night Hotel in Liverpool. As a key member of our hotel team, you will be responsible for delivering exceptional guest service and ensuring that every guest has a memorable and enjoyable stay with us.
About the Role:
* Lead the front office team to deliver exceptional guest service and ensure that every guest has a memorable and enjoyable stay with us.
* Manage the front office operations, including check-in, check-out, and guest services.
* Develop and implement strategies to improve guest satisfaction and loyalty.
* Collaborate with other hotel departments to ensure seamless guest experiences.
* Manage and maintain accurate records and reports.
About Us:
The Hard Days Night Hotel is a luxurious boutique hotel located in the heart of Liverpool, inspired by the music and legacy of The Beatles. We offer a unique and personalized experience for our guests, with elegantly furnished rooms, a flagship restaurant, and two bars.
What We Offer:
* A competitive salary and bonus scheme.
* Opportunities for career development and progression.
* A comprehensive benefits package, including private medical cover and pension scheme.
* A fun and dynamic work environment with a team of passionate and dedicated professionals.
About the Group:
Millennium Hotels and Resorts is a global hospitality company with over 120 hotels worldwide. We offer a range of hotel brands and collections, each with its own unique personality and character.
We are proud to be an equal opportunities employer and welcome applications from candidates from diverse backgrounds.
How to Apply:
If you are a motivated and experienced Front Office Manager looking for a new challenge, please submit your application, including your CV and a cover letter, to our online portal.