We're recruiting an Internal Sales Manager for a household name in the Fasteners industry; selling into the Aerospace, Automotive, and Construction industries.
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Location: Buckinghamshire Package: Competitive Salary Company Profit-Share Bonus Purpose To manage the Internal Sales team in their support of the Key Account Managers, External Sales Team and Sales Director, and to co-ordinate and ensure the smooth running of sales administration and internal quotation processes.
Key Responsibilities Internal Sales Team Management: Support the internal sales teams with the daily processing of customer forecasts, orders, quotes, and ensuring that they are administered in a timely manner Day to day management and support of sales authorisations on Winman and Docuware Ensure all sales processes are followed to the written procedures of the business Ensure customer order books for long lead time parts are proactively managed to head off any stock outs Continually manage the training and development of the teams to encompass an improvement in business acumen, commercial thinking and customer relationship building Effectively manage, mentor and communicate to your team to ensure they remain motivated and able to carry out their jobs effectively Management Support: Support the Sales Director with data and activity requests Support the Sales Director in ensuring stock liability is covered by customer commitments and excess stocks are kept to acceptable levels Ensure daily, weekly monthly tasks completed by team on time Work with Procurement and Supply Chain to ensure the sales to purchase cycle runs smoothly and that products are correctly managed according to their status/category Handling and documenting customer issues, complaints and co-ordinating the Continual Improvement Log Produce a weekly summary report to be communicated to the wider group Support the monthly reporting to the Group Management meeting Be fully conversant in providing data and analysis from Power BI Business Development Support: Co-ordinate larger sales projects and sales funnel based RFQs and ensure the sales funnel is kept up to date and relevant Co-ordinate and monitor the quotation and quotation feedback process Co-ordinate and monitor CRM activity General: Liaise with Operations to co-ordinate the progress and picking of sales orders in the warehouse and to ensure customer requirements are clearly communicated and fulfilled Ensuring high standards of presentation of all areas of the sales office Skills and Experience: Proven experience managing a team with excellent people and conflict management skills Ability to communicate and build relationships, with strong Customer focus Excellent interpersonal, communication and decision-making skills Excellent time management and organisational skills Advanced knowledge of Excel, Word, PowerPoint Background within the Fastener industry would be advantageous, but not essential