Job Title: Dental Receptionist - Full Time
Location: Royston, Hertfordshire
Summary: We're seeking a detail-oriented and friendly Full-Time Dental Receptionist for our Royston practice. Your role is crucial in providing top-notch customer service, managing appointments, and ensuring the smooth running of our front desk.
Responsibilities:
1. Greet and assist patients warmly, managing calls and emails efficiently.
2. Schedule appointments and maintain an organized reception area.
3. Handle patient check-ins, paperwork, payments, and billing inquiries.
4. Collaborate with dental staff for seamless appointment coordination.
5. Address patient concerns with professionalism and empathy.
Qualifications:
1. Previous dental or medical receptionist experience preferred.
2. Excellent communication, organizational, and multitasking skills.
3. Familiarity with dental procedures and software is advantageous.
Requirements:
1. Full-time availability, including flexibility for evenings and occasional weekends.
2. Reliable transportation for commuting to the practice.
3. High school diploma or equivalent; additional dental office administration certification is a plus.
Job Types: Full-time, Permanent
Pay: £9.00-£13.00 per hour
Additional pay:
1. Bonus scheme
Schedule:
1. Monday to Friday
Education:
1. GCSE or equivalent (preferred)
Work Location: In person
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