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Electrical Service Manager - (Lifts), Stoke-on-Trent
Client:
Reed- UNLIMITED
Location:
Stoke-on-Trent, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
14.03.2025
Expiry Date:
28.04.2025
Job Description:
An opportunity has arisen to appoint an officer into the position of Electrical Manager who will be responsible for the delivery and management of Lift Servicing, Lift Breakdowns, Lift Renewal, and the replacement of Major Lift Components.
The key responsibilities of the Service Manager will include:
1. Manage the day-to-day delivery of a monthly Lift Service programme, lift breakdowns, and trappings.
2. Ensure that contractors adhere to the lift breakdown and trappings times as per the contract.
3. Deliver lift modernisation and refurbishment programmes, applying project and contract management skills from development to final handover.
4. Monitor contractor’s KPI performance and ensure all lift works meet high standards expected by the council, leadership team, and residents.
5. Lead and conduct meetings with internal and external stakeholders, providing updates in appropriate communication formats.
6. Monitor budgets, including forecasting future spend and controlling overspends for lift repairs and modernisation/refurbishment programmes.
7. Manage staff regarding work allocation, performance, and development.
8. Write reports such as meeting notes and performance reports.
9. Work within a team and engage productively with colleagues.
10. Build positive relationships with contractors and consultants to deliver a healthy lift service across the borough.
You need to have an in-depth knowledge and understanding of the Lift Industry, including relevant regulations, guidelines, and legislation, as well as practical experience delivering Lift maintenance programmes and handling day-to-day lift repairs.
Experience and knowledge in procuring lift contracts is desirable but not essential. Understanding the impact of new regulations such as the Building Safety Act on lift service delivery is important.
The candidate must have relevant NVQ3 Lift & Escalator professional qualifications, including EOR/202 Basic Lift Safety and EOR/205N Basic Service Lift Safety qualifications, as well as a relevant project and/or contract management qualification.
You will be required to inform, advise, and respond to residents, both as a group and individually, and liaise with contractors, developers, and professionals from other areas. Therefore, good verbal and written communication skills are essential, along with the ability to use professional language when addressing different stakeholders.
Good knowledge and understanding of creating and using spreadsheets to aid the delivery of lift programmes and budget monitoring are necessary. Familiarity with Google accounts is desirable but not essential as training will be provided.
We are a place-based organisation, and you will be required to work in the office; however, we do offer hybrid working, which may be locally agreed by your line manager.
If you want to work in a place where you can represent our values and achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs.
To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency-based questions to demonstrate your suitability for the role and provide examples of your skills, knowledge, and experience outlined in the job description.
Closing date for applications: 23 March 2025 (22.59).
Interview and assessment date: w/c 31 March 2025.
We are also working towards our vision of being a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.
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