Contract: Full Time
Salary: Salary based on experience
When we opened our doors in 1925 Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind, body and soul.
Our passion is health and wellbeing, and we know our therapists are at the heart of that vision. With that in mind, we proudly offer exceptional training journeys for all our therapists. We have in-house trainers to ensure our therapists reach their full potential and progress with us; you will be an ambassador for this development.
We offer state-of-the-art facilities within all of our resorts and hotels, boasting modern and stylish spas.
Some duties and responsibilities include:
* Maximise revenues through effective booking and room utilization in the spa.
* Deliver weekly revenue and payroll actuals vs forecast and budget.
* Ensure the smooth running of the treatment department and provide effective professional management to your team regarding training, standards, and reaching sales targets.
* With guest satisfaction at the forefront of what we do, ensure guest schedules are suitable and extra care is taken when planning a guest's stay.
* Ensure your team is trained to the highest standard and assist our guests with any needs they may have throughout their stay with us, ensuring they leave wanting more!
* Have a thorough working knowledge of all products and treatments within the spa and oversee training matrices.
We require you to be qualified in the following:
* Minimum NVQ Level 3 in Beauty
* Good overall standard of education
Being the iconic wellbeing brand that we are, you should expect benefits that match our simple vision: to make you feel happier and healthier inside and out.
Not only will you work in great company, but you will also have access to the following:
* Health, Wellness, and Wellbeing incentives
* Champneys experiences (such as an overnight stay or an ultimate spa day experience)
* App technology for all our essential forms
* In-house social media connecting our Champneys Family
* Motivating, rewarding, and engaging colleague events
* Discounted stays for you, your friends, and family at any of our Hotels or Resorts
* Complimentary Spa Day on completion of your probationary period
* 50% discount on all Champneys products
* Great discounts on our partner products, Elemis and Clarins
* Discounted membership to our exceptional health clubs
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