Senior Account Manager & Account Director – UCaaS/CCaaS Specialist MSP
Are you a seasoned professional in the UCaaS or CCaaS space? We are currently working with a well-established and rapidly growing MSP that specialises in UCaaS and CCaaS solutions. They are looking to expand their team and are hiring for two key roles:
Position 1: Senior Account Manager
* Salary: £51,000 (including car allowance)
* Location: Surrey, Hybrid
* Responsibilities: As a Senior Account Manager, you will be responsible for managing and growing relationships with existing clients, identifying new business opportunities, and ensuring a high level of customer satisfaction. You will work closely with the sales and technical teams to deliver tailored solutions and exceed client expectations.
Position 2: Account Director
* Salary: £61,000 (including car allowance)
* Location: Surrey, Hybrid
* Responsibilities: As an Account Director, you will oversee a portfolio of high-value accounts, providing strategic guidance, ensuring successful project delivery, and driving business growth. You will lead the account management team, develop long-term client relationships, and serve as a trusted advisor to key decision-makers.
Key Requirements for Both Roles:
* Extensive experience in the UCaaS/CCaaS sector, ideally from an MSP background
* Strong account management and relationship-building skills
* Excellent communication and negotiation abilities
* Ability to identify opportunities and drive growth
* Proven track record of working with enterprise clients and delivering solutions that meet their business needs
Both roles offer an exciting opportunity to work with a market-leading company in a growing and dynamic sector. Competitive salaries and a great benefits package are on offer, along with the flexibility and support you need to thrive in your career.
If you're looking to take your career to the next level and have the skills and experience we're looking for, apply today to join a forward-thinking company in the UCaaS/CCaaS industry.