Job Description
What will you be doing?
We're seeking a talented individual to join our Facilities team in Bristol, focusing on a proactive approach to deliver a high quality, professional provision in line with business and client expectations. The Regional Facilities Manager will have responsibility for 7 office locations across the South West. Providing management and supervision of the Group's Regional Facilities service delivery of day-to-day operations. To support the Property Management Leadership team in the operational preparation and implementation of various projects.
As Regional Facilities Manager, your responsibilities will include among others
* Acting as the regional main point of contact and management for day-to-day operations relating to services including Front of House, catering, vending services, security, travel management company, cleaning, printing and post room, stationery, recycling, waste management, taxis, couriers, and plants.
* Subject Matter expert on a minimum of 3 of the following categories: Front of House & Catering, Switchboard, Desk booking SW, Room Booking SW, Archiving, Physical Security, FM Helpdesk, Travel, Stationary, Mail Services, MEP, Cleaning, MFD and Planting. Duties to include managing the service providers acting as the key point of escalation for problem resolution, arranging regular meetings with regional providers, contribute to reviewing performance and identifying any areas for improvement.
* Manage the regional physical security arrangements, including guarding, access control, CCTV, keyholding and intruder alarms. Ensuring arrangements and operational procedures are audited and effective, reporting compliance to Risk and head of Property Management.
* Day to day regional management of hard services, mechanical and electrical provision, and statutory health & safety requirements.
* Act as the Property Management regional emergency response contact. Provide first line response and escalation of any emergency incident. Compile incident reports as required.
* Working closely with the Property Management Leadership team and project manager providing support and input on all regional projects. Contribute to project scope development, governance, planning, budget control, communications, and delivery of projects within region.
* Working closely with the Property Management Leadership team and Landlords managing agents to ensure landlords services are delivered effectively.
* Assist with the tender processes for Property Management Facilities services and ensure any changes in supplier are implemented smoothly and ensuring improvements in service provision are delivered.
* Manage and review for the region the Property Management helpdesk and service delivery to ensure all facilities services operate in accordance with agreed SLAs, and that tickets are actively closed out by the appropriate service provider.
* Carry out space planning and utilization analysis to ensure best use of space and minimize surplus space
* Assist in the development of budgets for revenue, capital, and project expenditure. Review budgets and provide variance reports.
* Review and authorize supplier invoices against contracts, purchased orders and where appropriate variable cost invoicing.
Qualifications
To be successful in this role, you should have
* Demonstratable experience and good understanding of general Facilities management
* Experience of contract management
* A good understanding of project management
* Experience of Health, Safety and Environmental Legislation within the workplace
* Strong communicator, both written and verbal, with internal and external stakeholders, sympathetic to frustrations facilities issues can cause
* Experience of helpdesk management
* Teamwork, leadership skills and line management
* Good organizational skills with a strong attention-to-detail
* Self-starter with a proven ability to take initiative, ownership and possess a strong work ethic
* Team-oriented with strong integrity and professionalism
Additional Information
As a colleague here at S&W you will have access to benefits that include
* Competitive salary
* Private medical insurance
* Life assurance
* Pension contribution
* Hybrid working model (role dependent)
* Generous holiday package
* Option to purchase additional holiday
* Shared parental leave
* Fully funded training towards professional qualifications
* Cycle to work scheme
* Season ticket loan
* Eye care support
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.
We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.